MAA

Hours: MAA is a property management company that oversees various apartment communities, including the Verandas at Southwood in Tallahassee. Reviews highlight the company’s responsive and professional staff, noting their prompt attention to tenant concerns and maintenance requests. Residents appreciate the courteous and personable service provided by both the office staff and the maintenance team, contributing to a positive living experience. However, there are mixed opinions regarding MAA's rental practices and policies. Some residents express frustration over inconsistent rent pricing, suggesting that moving between units may be necessary to secure lower rates. Concerns about internal controls and safety measures have also been raised, with some reviews questioning the effectiveness of the company's insurance program and water remediation practices. Despite these criticisms, MAA's long-tenured leadership and robust IT team receive commendation for their efforts in property management and data security. The company is seen as committed to maintaining well-kept properties, with amenities such as well-functioning grills and an attentive maintenance crew. Overall, while MAA has areas for improvement, many residents recommend their properties for the professional management and quality of living they provide.

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