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March 2024 by AJ Cross
GREAT
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March 2024 by Moshe Levy
Delicious and quality pizza with great prices. The value for your dollar is exceptional and service was very fast. I’ve paid double the price for worse pizza in many places in Memphis so I’m glad I gave Marcos a try.
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February 2024 by Gene Stafford
Ordered here several times and my order is never right. Order boneless buffalo wings and they came with a yellowish sauce on them. Spoke to whoever is working and told him there was nothing buffalo about the wings and he said that is the buffalo sauce. No spice no redness at all garbage wings. Ordered an Italian hoagie asked for extra dressing and guess what yup no dressing. Pay an astronomical price and do not get what you order POOR SERVICE. I will never order from this place again as it is disgusting that they cannot even handle a simple order.
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February 2024 by Laura Finley
Always have a great experience and the staff is so nice.
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January 2024 by Bradley Hugueley
Extra cheese was less than normal cheese. Could see the sauce over whole pizza.
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January 2024 by sydney butorac
Love it!!!!
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January 2024 by James Wilson
Came in around 10 pm. The store doesn’t have a sign about when the dining in hours end. But the girl with the green hair named Jess didn’t mind shouting at me from behind the counter to not touch the chairs that were propped onto the table.
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December 2023 by Patrick D.
Used to be good, not anymore… Ordered 1.5h ago with a supposed delivery time of 30 minutes. Just called, “give it another 20 minutes”. Requested to get it cancelled, which they don’t do either.Last order ever hereUpdate - order eventually arrived, had to reheat it. Other than the guy on the phone, at least the driver was friendly.Better buy frozen Pizza if you anyway have to reheat it ?
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December 2023 by Sonya Dodson
Ordered a delivery order by phone @ 5:31 had to call back @ 6:11 pizza hadn’t arrived person answered phone said it’s out for delivery never got it @ 6:27 return another phone call young lady looked it up and said it hadn’t never left the store and again it was now on the way, so @ 6:49 I call again pizza still hasn’t arrived the person answered the phone didn’t professional say Marco’s just we know longer taking any delivery orders I ask to speak to a manager he said we are busy how can I help you I ask was he a manager he said no but we are busy I can put you on hold and of course you know after 10 minutes I was done with being disrespected so I hung up and left home to retrieve my 9 year old something to eat and to my surprise my door bell rings @ 7:07 it’s Marco’s I answered through my ring doorbell and said we were no longer home I apologize and he just turned and walked away as well f he was annoyed imagine that!!! Marco’s not sure what has happened with this particular location, but for the last few months you have been horrible with taking correct orders and delivery I keep experiencing this with you on my last few orders, Domino’s sounds really good and that’s what we went to pick up and service was great!!!!!! Marco’s check your management!!!!!
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November 2023 by Ryan Moore
My family has ordered Marcos online one or two times a week for years. The change to the app and site online is ridiculous.... RIDICULOUS!!!!!!!! IT IS UNUSABLE. It looks like it is running on windows 95. Don't press the back button or you will lose everything you have input. It will not remember our card information so no more ordering on the fly. The coupons are gone. The coupons that have kept so many of us loyal customers for years. Marcos used to be a "we don't feel like cooking, let's do something quick, cheap, and easy". Not any more. I actually looked it up online and there is a huge thread on Reddit that is full of people just as mad as I am. DO BETTER!!!!!!! In a world where the cost of food is ridiculous and corporate greed has made it unbearable to try to survive it seem Marcos has joined in with all the bullcrap. Good job Marcos losing another customer. At the prices you pay just go to mellow mushroom, gerabaldis, or Memphis pizza cafe instead. Better pizza from better companies.
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October 2023 by Ronald Reddin
Delivery is not consistent and the phone or web support is poor. Product good but too many problems with too many better pizza places in Shelby county.I ordered at 5:20 and it is 6:24. We had to wait for 10 minutes when we called and they said they were very busy. This is our second time with this and fool me once shame one. You know how that goes.I have called back at 6:43 and the person has hung up after expressing frustration about being short handed. Request for the manager said he is out of town. Folks avoid this place like the plague.
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September 2023 by Solomon A. Page
I don't usually leave reviews for anyone. Just don't have the energy most times. But tonight I do. I do not appreciate coming into a restaurant where I have chosen to spend my hard earned money and not receive a proper greeting or even a greeting at all. I know some of these high school kids don't have proper communication skills and lack common sense sometimes but dam, can I get some kind of hello or acknowledgement? I walk in and the young girls just look at me in the face. Like literally stare at me until I feel the need to speak first. I state that I have a pick up order and one of the young ladies starts going to get the food and take care of the order. Just weird energy that made me feel uncomfortable. Maybe Marco's can do a refresher on proper customer service and greetings training 101. Reward the good workers and reprimand the ones that truly don't want to work.
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September 2023 by Julie S.
Really amazing crust! I think it's probably the best I have ever had (sorry grandma). I think they make great pizza. We had pepperoni.
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July 2023 by Rachelle B.
I have been a long time, extremely loyal customer. It's my go to whenever I want pizza. But tonight will be my last time patronizing this business. I traveled all week for work but knew as soon as I got home I wanted a pizza. My plane landed, I grabbed my luggage, made it to my car and placed my order at 9:23pm to be exact. The website tracker showed my order would be prepared at 9:45. I arrived at 9:45 but the tracker showed my order was still being prepared. I knew they closed at 10pm so I went ahead and went in, only to be told they cancelled my order because they closed at 9pm due to the storm/water issues. Now that's fine and I would have understood except I witnessed other customers pickup orders when I arrived. I asked why wasn't I notified on the website or by phone and why were they still accepting orders if they were closed. The response was they didn't have time to call everybody and there was nothing they could do. Never again!!
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June 2023 by Howard
Been going here for a couple years... Yeah can get a little expensive if you don't use the coupons. Also randomly the service is not good. The other night I ordered well before closing and they had already turned the ovens off, and that has happened another time as well. Also i've had a couple of issues with delivery, like randomly being 10-20min late(like today),so I usually just carryout.But one thing i've never had trouble with is the food. I usually get the extra large Works. It is absolutely loaded with toppings and is always delicious.
