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April 2024 by W E
Didn’t know cheese was a side that you pick up separately. A+ effort and care y’all.
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April 2024 by David Elliott
Waited in the drive through. Got to the order kiosk, and waited another 10 minutes. Just drove off.
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February 2024 by Eliza Denise Royal
I'm giving five stars for the stores location & diversity of white, black, and Latino staffing. Most of the drive through order takers smile back. This venue is by the Germantown library. My order is correct each time. The drive through lane consistently moves forward. The fries are hot and made daily. The iced coffee is better than other coffee houses, in my opinion.Kid-friendliness: There is a play center in the building.
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February 2024 by Richard Feltus
The service at the Germantown McDonald's was very very good. It was absolutely equal to Chick-fil-A which is surprising as Chick-fil-A always nails. The staff was very good and then my food was delicious. Thank you!
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January 2024 by Guss Wasson
Get rid of the kiosks and make a personal connection, please!! All McDonald's!!!!
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January 2024 by Eugene Scobey
Recently they can not get an order right. I asked for two hamburgers and got plain burgers on dry bun. No condiments , pickles, etc. The service is consistently
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December 2023 by Lady Dee
The frappe was too milky, It needed more coffee..
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November 2023 by Hannah S.
Absolute worst of the worst. If you order and pay online they wont be able to find it in the system so youll have to order and pay again in person but they will make your order wrong and then not answer the phone when you call multiple times to report the issue. There is no customer service, the only option is to call the store.
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October 2023 by Glenn Jones Jr
The absolute slowest fast food restaurant in the city. If I could, I'd rate it 1/4 star. The food is mediocre, the service is abysmal. It was 2 of us in line and we waited 45 minutes at the register before walking out. Nobody acknowledged us in line. Horrible, horrible service. Complete waste of time.
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October 2023 by Noway Jose
What a joke, ask for cream and sugar and received a black coffee. Unfortunately this is what happens when the staff is a bunch of hood rats.
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October 2023 by Harkirat M.
lazy staaf we ordered our food they confirmed our order and when we at drive thru they said we are off and didn't get money back
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September 2023 by Bvby Fvce
Staff are not wearing gloves. Cross contamination everywhere. Front counter staff handling food after touching money and register. Cooks are making food without gloves and touching hair and face while assembling burgers. Have been here before when the store manager was present and it seemed to run somewhat smoothly, but after this experience, I will not return to this location. Food was 1/10 at best. Burger was sub-room temp and the cheese was 75% on the box and 25% on the meat. Fries were under cooked and barely salted. There are better places to spend your money.
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September 2023 by Meg Ross
Shockingly good service! Clean with a great play
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September 2023 by Lily Zhu
HOT CRISPY FRIES AND CHICKEN NUGGET THE
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September 2023 by Robert Harrell
Great location for food UNLESS you want fries. Overcooked, cold, not salted so often I stopped getting them. When you walk up with fries and the mgr immediately says "cold and overcooked?" You know it's a known issue no one is working to resolve. Otherwise good
