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February 2024 by Shelly B
Ok I’m getting so frustrated with these people because why do I have to wait almost 3 weeks to get my test results back?! PathGroup labs be back within 3 days they would never take this damn long. I’m about to call my insurance and cancel their slow results having tails. They need to upgrade or something ??
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November 2023 by Taylor Bouchard
Order my labs online through Private MD Labs and it was an Easy check in process once I got to Quest. Tiffany was amazing! So friendly and made the entire experience great!
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November 2023 by Beth I
Brenda and Daphne put my mind at ease and we’re very kind! Tiffany is clearly very good at her job as a phlebotomist. I had about 17 tubes of blood to draw and it was painless.
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August 2023 by R G
Some of the staff looks mean but Tiffany was awesome! She was super quick drawing blood and knows what she’s doing.
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August 2023 by R C
Some of the staff looks mean but Tiffany was awesome! She was super quick drawing blood and knows what she’s doing.
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June 2023 by Haris Jessani
The worst center in memphis. The staff is extremely unprofessional and rude. I walked in and there was nobody in the front desk but I heard laughters and jokes from the back room. Sounded like they were having a great time back there instead of actually assisting people who were waiting in the front and then when asked to speak to somebody, they have a rude behavior like they were doing us a favor or community service. I’m sure they were getting paid for their job but did not seem like they were capable of performing their jobs in a professional manner. I had a test ordered here but will change locations for it
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May 2023 by Jamie Steward
Everytime I come here it’s a long wait. Place can be almost empty and you will still wait long periods of time. Corporate or something needs to look into this location.
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May 2023 by Jeremiah Wooten
I can understand people having problems here on occasion, but I have to give credit where credit is due. I was in and out in less than 15 minutes for 20 different tests. Everything was very straightforward and exactly what was expected. Where they went above and beyond, I had my test done at 3:00 p.m. on a Monday and received my results the very next day at 6:00 a.m (some of these tests were supposed to take up to 7 days to get results.) If that isn't a fantastic turnaround time, I don't know what is.
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May 2023 by Dr. Kathryn Baxter
Barely a three star rating. Changed to two stars and that is a generous rating. This place is a disgusting excuse for a diagnostics lab. The staff is rude and treats clients as a major inconvenience in their work day. I was treated like an inmate entering prison on day 1. I expected to be deloused at any point.The tech (posing as a phlebotomist) had the audacity to criticise my weight and blood pressure. My blood pressure escalated when the tech made insinuations about my weight and BP. She also made remarks about older women and weight in general. That behaviour smacks of ageism and I was unfairly judged because of race, gender, and age. She challenged the information on my driver's license and said that it was not correct. In summary, I was made to feel like a lower life form that did not deserve to live. I will never go back to that God forsaken place to be degraded and disrespected. Rudeness and a condescending attitude will put this facility out of business.
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May 2023 by Mythical Cloudsツ
They deserve one star because girl name Tiffany answer phone and was rude ask me yelled what you need or want rudely so not bringing my child here I taking him to a professional lab tech.
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April 2023 by David Francis
I took my fiancé to Quest Diagnostics to get blood work done. This place was completely unprofessional.They acted like they didn't even know their code for the fax machine. Her appointment was at 1:45. We were there almost an hour and she decided to call it a day when they couldn't even figure out the diagnosis code. They acted like they didn't know what they were doing.Please don't go here and go to Lab Corps instead.
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April 2023 by Robert Ashcraft
I had to have a tb blood test and had the privilege of meeting Shanta, a phlebotomist there at Quest. She is a skilled phlebotomist and a very kind person. Shanta only had to stick me one time and didn't leave a bruise. If you want a great experience I hope you can see Shanta.
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February 2023 by AMS (AMS)
Wanted to let everyone know that this branch does not do walk ins since they will not answer the phone to tell you. Also, I have verified that no Quest locations answer phone calls, though some do walk ins.
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October 2022 by Ashalina J
I had to get some lab work done at this location and the lady at the front desk was definitely not welcoming and barely acknowledged anyone waiting, thankfully there is a tablet that I checked myself in. I showed up earlier than my appointment and I was in and out very quickly. The phlebotomist I had was so sweet and welcoming. She was putting my mind at ease.
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October 2022 by Gavin Kao
Scheduled an appointment for 7:30AM. Got in the door at opening and was seen within a minute. Had a few samples taken and was out the door in 15-20 min. Results came within 48 hours. Website and app are easy to use and clear. Overall a great experience
