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September 2019 by Tom Hrach
I took a day off from work to get my hair done, only to be told by the stylist that she was old school and couldn't do what I showed her in a picture. I had a bad feeling when I walked in the salon and no one even acknowledged me. I left there and thought, what just happened? I have never had such poor customer service. I will never make an appointment there again. The person I had my appointment with was Sherry.
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July 2019 by Lorna Carlock
Totally outstanding! The lady that did my hair was patient and knowledgeable. She took her time and did my perfectly! Her name was Jen and I will definitely, will be going back again! Really a great place to get your hair done.
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April 2019 by Emily P.
My 12 year old son's father decided he would trim up our son's hair. It turned out horrible and uneven. My son called me in tears at 1030 that night saying that he just couldn't go to school with a hair cut like that bc he will be made fun of and the other kids would be mean to him. His goal this year was to have perfect attendance so even though he didn't want to be late or miss school, he couldn't bear the thought of subjecting himself to the other kid's ridicule. School starts at 8:30 so I picked him up from his dad's house at 7:45 and we drive to the Germantown hair salon that according to their yelp page was supposed to open at 8. We waited until 8:25 and no one came to open up so I started calling nearby salons hoping someone would be there despite it being so early in the morning. I called Reflections Salon and someone answered! I quickly told Jen the issue and without hesitation she told us to come on in. She just happened to get in a little early today. She not only fixed my son's hair but she also didn't want to charge us anything! I of course paid her and thanked her for saving the day. My son was only 20 minutes late to school and he now felt confident that he wouldn't get laughed at. Thank you so much Jen! I'll be back for a haircut myself next week and next time my son needs a cut, we will definitely be going to see Jen.
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October 2018 by Trish Schubert
I.was told by the husband of Janis Lynn Talbot (Charles McKenzie Talbolt) I didnt know why he gave me the review of the salon at that time, but he said they are lazy, I didnt know how to reply other than my friend suggested there services.
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April 2018 by Rebecca McGill
Love everyone there! Great stylists!
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April 2018 by Sandra Martinez
Kim did a great job doing my hair today and she was super sweet and helpful as well as everyone else! She did exactly what I wanted with my hair and it turned out great! I couldn't be any happier.
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January 2018 by Clark Allen
Unwelcoming to male clients, bordering on unprofessional. If you are new to Memphis, you will likely be dissapointed with the customer service basics you are used to in other areas of the country.
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October 2017 by sylvia arechiga
Love this place and the people. I walk out satisfied everytime! I highly recommend this place.
