-
February 2024 by Don Johnson
Absolutely love this bank branch. Janie, the Branch Manager is highly professional and as nice as they come. She makes my private banking experience very enjoyable, and I very much appreciate all of the help she gives me.
-
July 2023 by Annetta
Banks all have their faults BUT this bank takes the trophy, call lines are never working, customer service finds ways to manipulate things from their end. Its full of awful surprises like making cash deposits and then the fundsnot being available and then the overdraft charges when u made ur deposits berore they decode to refresh the systems for the day.Those are some of my favorite experiences but by far throne that tops it is, when ur overdraft and u make a deposit and it shows on ur app they love to trll u ur funds werr not available u were not gonna aee the overdraft charge theday of blah blahblah
-
May 2023 by Laura M.
We have banked with Renasant for 12 years and after 3 separate (major) issues, we will be moving to another bank. They are not helpful, the afterhours line is a joke, and if you have a problem, good luck in getting it resolved quickly. I should have switched after the first problem with them but I incorrectly assumed they would help since we have been loyal. They don't care about the customer and I would NEVER recommend this bank to anyone.
-
April 2023 by Yancy Garcia
Horrible location!!!! I absolutely don’t understand or get how people work at a bank and have no ambition to even be there ! Every time I go here it feels like everyone in there is a zombie ?? Barely get greeted and at times it seems like it’s an issue to even get change ? I bank with Renasant due to my businesses and lord I rather drive to Olive Branch than this location in which I never have issues on change or etc which is sad I have to drive far out to receive great customer service and not feel like I’m an issue for being there .
-
January 2023 by Penny Long
I love Renasant. The people are always friendly and i just like it better.
-
June 2022 by Willow Moon
This has been one of my banks for years, small to where they still have good customer service.
-
February 2022 by MARY HOUSTON
The best in customer service with a wealth of banking experience-- You walk in the lobby and everyone knows you by name.
-
November 2020 by Sabrina Amor
Great service, Great staff and overall Great banking experience!!!!
-
May 2020 by Sandra Crews
I have been banking here for years! They are the GOAT!!!!
-
November 2019 by Shurouq S.
This is the worst bank I've ever been having to trust my money with , my card keeps declining and I've called and called and they fixed it the first time and after that I have not used my card since then then it wants to decline again and I have a lot of money in my account . If I keep having this problem I'm gonna have to use another bank if not I might as well hide my money somewhere else .
-
November 2019 by Fauntine Fauncita
Great customer service by all employees there!
-
June 2019 by William
Good personal banking.
-
February 2019 by Ishmael Hunter
Completely horrible communication. All deposits takes 24 hrs to be available even cash deposits. It's been three days and my deposits are still pending. UNACCEPTABLE!!!!!
-
January 2018 by Samantha Parker
This is the nicest branch i have seen ever. The staff is always friendly and provides GREAT customer service. One employee especially who is GREAT to work with is Mrs. Pam Bishop. She's helped me out numerous of occasions always was friendly! I love banking with them just because of GREAT employees like that :)
-
October 2017 by James Pegues
Very knowledgeable staff. Fast service. Friendly. I want to bank with this branch.!
