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August 2023 by Barbara Stevenson
I got to the store 5-6 minutes before closing. The lady seemed to be in no hurry and helped me find the jeans in my size. I tried on and purchased them.
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July 2022 by Virginia Good
Great customer service and great clothes
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July 2022 by Kathy Roach
Anytime that I need a fresh look or would like something new to wear, this is my Go To. They always have something to pick from. I went on July 4th with my friend. I needed some new jeans and one pair was 50% off
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November 2021 by Lorea Ellen LaWarre
Awesome customer service
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July 2021 by Krista Wright Thayer
Decent selection, nice staff, found the right dress:)
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June 2021 by Isabel D.
Excellent service. I came in and was very specific with an outfit I was looking for (business dinner with a client) and not only did they help me find a great outfit, they helped me find the shoes and jewelry to match. There were hand sanitizers and everyone had their masks on. Their professional services were exactly where ai expected White House Black Market staff to be at and they went above and beyond.
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December 2019 by Louvena Walker
The customer service was superb!!
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March 2019 by Camille Gilley
Horrible experience!
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March 2017 by Ruben Ramirez
My wife love's this clothing store. Very clean and the associates are always friendly and helpful.
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December 2016 by Denise P.
I had a very "Pretty Woman" moment in WHBM. I entered the store on a rainy evening when not a single customer was in the store, yet still managed to receive minimal to no assistance. I was on the prowl for a dress. I had ordered a dress online, which of course didn't arrive until the day before a gala I was attending, and also didn't fit. The stress... On a whim, I stopped into WHBM and was practically to the register before anyone acknowledged me. One staff member addressed me, asked what I was looking for, and quickly handed me off to another sales person behind the register who refused to even look at me. The two then disappeared through a door to the stock room. Umm, what? I was in workout clothes and my hair was in a bun, so I wondered if they had judged me for that then remembered how ridiculous it would be for them to dismiss me because of that. For the record, I happen to have worked retail for years and know from experience that you never know which customer is going to drop some serious dough. I took a quick look around and saw a dress that caught my eye, but decided not to even try it on. I've made it a rule not to make purchases when I receive bad customer service, which has left me leaving quite a few Saddle Creek stores without bags, but that's another story for another day. "Big mistake. Big. Huge. I have to go shopping now." - Vivian
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July 2016 by MaryClark N.
Before this year, I hadn't to been to WH/BM for a long time, nearly 10 years. It's not that I didn't like the store, just that it fell off my radar. But with this season's focus on loose, flowy clothing, I found myself craving something a little more structured and put together. Enter WH/BM. The store has a come a long way and now offers much more than black and white. You'll also find gold, navy, and green tones. Black and white pieces help to anchor the more trendy items. There's a nice mix of work staples and going out pieces. You won't find a lot of casual wear; they do dresses, blouses, and skirts best. What I love about WH/BM and particularly this location is that I know I'll find something I love. I fact, I usually find a handful of must-haves. It's becoming my go-to store to solve those, "Oh crap! I need a X by this Friday!" type of problems. What makes the location special is the excellent customer service. The sales associates are friendly and courteous. (You won't be on the receiving end of radio silence when you walk in.) They're ready to assist and make recommendations, but you won't feel pressured to buy. My wardrobe is slowly becoming nearly all WH/BM and with the way their clothes last, that's a good thing!
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March 2014 by Tina J.
Big fan of this store always have what I'm looking for n that is more classy, sophisticated, n well manner outfit that u could definitely wear to work n after work cocktail time too. Shoes r very comforting. This is one of my good place to find perfect dress whenever I'm looking for.
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December 2012 by Marla K.
I am a big fan of WHBM. I am not a tiny little thing and most of their clothes look fabulous on my body type. I can always find something. Clothes are reasonable at full price but you can find some great deals too. Clothes last a long time if cared for properly. The best part is the style appointment. I used to be a huge fan of this location but after some problems, I started going to Collierville with no troubles at all!
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September 2010 by Erica B.
I love White House Black Market. They have such a phenomenal selection of great quality clothes for reasonable prices. I am forced to wear all black to work, and always have a heck of a time finding stylish clothing that is all black. I also hate when my blacks don't match. You totally know what I am talking about. Your pants will be a really dark shade of black, but your top is a little lighter making it look like the colors have faded in the wash. HATE IT! White House changed that for me. Everything they have is matchable, and it happens to be some of the most stylish clothing you can find in black and white at that moment. I try to come here at least once a month, in hopes I can find something on clearance or get to their new stock before anyone else. They also have an awesome selection of jewelry and shoes. The staff at this particular location is fabulous. Love them!