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June 2023 by Blithesome Nomad
Mary was extraordinary! Extremely professional and highly knowledgeable. We visited Claire's at Rivergate Mall this morning and she guided us step by step on our ear piercing adventure. She explained the process in detail, from the selection of earrings (styles and prices) to the after care steps. She was patient, kind and understanding, and made our child feel safe and comfortable. We highly recommend this Claire's store to anyone looking to get their ears pierced in a clean, friendly and non crowded environment; and we will return because of today's wonderful customer service. ?✨?
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August 2022 by GM G
the women who work are very rude in this store, the truth is that's why they don't sell anything
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July 2022 by Jocelyn Harris
Went today to inquire about getting my sons ears pierced. The manager showed us the earrings and told us the prices. There were expensive ones of almost $100 and then she said the smallest ones were 7.99. I asked her if she was saying 7.99 and she said yes. I asked her why the price between them was such a huge difference. She said she didn’t know. I again verified that she was saying 7.99. Myself and the 4 other people with me heard her say 7.99. This number was repeated several times between me verifying, talking to my kids about it, telling my other son it was only 7.99 if he wanted them too. And I said we’ll go with the small ones because I’m not paying almost $100 to get my sons ears pierced, so we’ll go with the 7.99 ones. All said and done, we check out and my total was WAY MORE than expected I said what in the world why is it so much??? That’s when she told us the real price of 79.99. We all told her that is NOT what she said. But it’s not like I can return an ear piercing and I was forced to pay $80 when she said 7.99. I talked to the other manager about it and in the same sentence she said “she was too busy and didn’t hear the interaction or she would have corrected her, and then said “well I heard her say 79.99” so which is it??? Lol. Either you didn’t hear or you did. No you were just trying to cover for her. This was EXTREMELY SHADY. I will be contacting corporate.
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June 2022 by LG G
the women who work are very rude in this store, the truth is that's why they don't sell anything
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May 2022 by Alexa
I was having such a bad day and had went shopping to cheer myself up, so i went inside claire’s to get some cute stuff for myself! I went in the store and this worker named Autumn made me feel so welcome and warm inside. She was so nice and showed me where everything was. She definitely loves her job and is great at what she does. When she talked to me i felt like i’ve known her for years. GIVE HER A RAISE!!!
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April 2022 by Lex
I was having such a bad day and had went shopping to cheer myself up, so i went inside claire’s to get some cute stuff for myself! I went in the store and this worker named Autumn made me feel so welcome and warm inside. She was so nice and showed me where everything was. She definitely loves her job and is great at what she does. When she talked to me i felt like i’ve known her for years. GIVE HER A RAISE!!!
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April 2022 by Nea.
got my ears pierced by miss autumn, she was very sweet and great at her job !! very kind and made me feel very welcome probably one of the best worker i’ve came across ??
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February 2022 by Jamie Smith
My daughter got hired first 5 mins. U go girl. I told u. U got this. Miss Independent ? Yes Momma raised u right. Stack that money baby girl get it on ur own!!!!
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December 2021 by Frances Edwards
Got my piercing done by miss Jen Friday before my birthday Sunday.She's really good and I will be looking forward to the last piercings after these heal.
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December 2021 by Amanda Hill
The manager ,Jennifer is great. Very sweet and helpful.
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October 2021 by Stephen Ost
Jen OST is the best service person at this Mall ... Ausome and makes me believe in people again...
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September 2021 by Robbie Woodard
I got my ears pierced and the lady who helped me was nice and friendly and helpful.
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August 2021 by Sierra Rodgers
Such good customer service
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August 2021 by Anndrea Chaney
Claire's in Rivergate Mall is supposed to be open until 7pm. It's 5:12 pm and they are closed.
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August 2021 by Tyrone Wilson
They not open and its 12 18 it say 12
