Dillard's Inc. is one of the largest fashion retailers in the nation, known for its wide range of clothing, shoes, handbags, accessories, cosmetics, lingerie, and home selections. The store at Rivergate Mall in Goodlettsville, Tennessee, features products from both national and exclusive brands like UGG, Brahmin, and Michael Kors. Customers appreciate the helpful staff, particularly in the women's department, where associates provide excellent service. Gregory at the YSL counter is noted for being attentive and passionate about his work, making the shopping experience enjoyable. The shoe department is recognized for its large selection of styles and brands, with Charlie in the men’s footwear department praised for his orthopedic expertise and kindness. While some customers have mentioned a need for more help, they highlight that certain associates are friendly and attentive, creating a welcoming atmosphere. Overall, Dillard's aims to deliver style, service, and value to its shoppers.
A good place to shop. Wish the store had the variety and were as big as other Dillards. But, great shopping experience. Clean store. Friendly staff.
January 2026
Great sales. Quality merchandise, but very few patrons. Tons of staff. I hope they can stay afloat until the new shops and apartments are in place. The area needs Dillards.
January 2026
We come here for teen formal & semi-formal dances. They usually have a good assortment of dresses.
