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February 2024 by Kim Hassell (Cammie)
Always friendly staff
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February 2024 by Sadie Hart
We were shopping for jeans. That's it. Myself and my 20 year old Son. But what we got instead was being BLACK and watched while shopping. No one even asked if we needed assistance. The manager, loss prevention. The old or young guy from the back that SAT and watched us. We live okay. Probably better than the people that followed and watched us. I will never be back, no worries. I have pics and videos I should raise the issue bc what you all do was unnecessary and discriminatory
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January 2024 by ashley
Poor customer service. Almost a month to get my engagement ring back! Still haven’t gotten it btw. On hold for over 20 minutes. Every time you call. Never will buy anything from them again!
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January 2024 by Marilyn Jackson
They were open for several hours during this cold period even when the mall was closed
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December 2023 by Jerry lee Sadler
Lets say ill shop some where else
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December 2023 by Wanda # Wanditty Bradley
Loved it
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December 2023 by Nestle' Strains-Harris
Had to make some returns. The customer representative was great.
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December 2023 by Disciple's Remodeling
❤️
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December 2023 by Nav Snipe
Great Service in the Salon.
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December 2023 by Al Roberts
Pricing screwed up, low inventory, no help
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December 2023 by Sharon M
Great Coat sale and selection.
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December 2023 by Scott Nimmo
Good selection and helpful employees.
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December 2023 by Alisa Hampton
Ms. Eartha was amazing assisting me at checkout!!!
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December 2023 by Lisa Ann Parr
We went to the photo studio to take silly Christmas photos and our photographer was INCREDIBLE. We had such a great time and the pictures turned out incredible. I wish I would've caught her name. 10/10 recommend.
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December 2023 by Sugar Plum
I've always liked JcPenny. Shopped there for years,they most of the time have really good deals. Everything from clothing,jewelry, pictures, and a salon. I did a pickup this day and I know everywhere just about short handed but we stood in line over 30 mins. One manager kept walking by and asked did tge cashier need anything but didn't jump on the other register. Other than that Jcp is affordable and employees are always nice.