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April 2022 by Tyler M
I don't understand the bad reviews really either. I was stuck in Atlanta traffic and would not be back by the time I was supposed to return it. I called and the lady was very helpful and gave me 2 more hours to return it and not charge me another day. I did get charged another day but she quickly had it refunded. I did not have much interaction other than that but overall it was a good experience.
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November 2020 by Tabitha Peach
The Lady lied to me I made a reservation last week called to check on it today and she said my reservation was at a different location. When I made the reservation she didn't tell me she was closed on Saturday when I made the reservation for a Saturday on the door it states that she is open. This was a horrible experience and if her customer service is this bad then the roofing company attached to this building probably has horrible customer service as well. Don't walk run rent a u-haul somewhere else.
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November 2019 by Shannon Mallory
We reserved a uhaul truck for today and reserved it yesterday at this location we call the number listed some lady answered the phone and tells me they are closed and there was nothing she can do.... don’t use this location!!!!
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October 2019 by Marina De Los Santos
I don't understand the poor reviews I had a good experience renting a uhaul. I reserved what I needed online and the lady was kind in helping me adjust because I had accidentally booked the wrong thing. She was very patient with me the whole time. The only thing to look out for is I had to change uhauls twice (I was still on their property) because the check engine lights were on. Again, the lady had no problem putting me in a newer uhaul that didn't have any issues and she even apologized when it wasn't her fault. The only thing I would say is just to make sure there's not anything wrong with the uhaul before you drive it off. Other than that, I had a good experience.
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July 2019 by Marilyn Ochoa
Worst persons to get a u-hAul from
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February 2019 by Corinna Thompson
Very poor service and went back on her word... Please don't rent the uhaul from them... The lady was not kind and she lied to me about the charge...the truck was not serviced well..it was clean is all I can give them credit for
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January 2019 by Kimberly C
Ruined my daughter's bed from something like ink on the floor of their truck and took over 2 months to pay for a new one. However at least they did pay.
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May 2018 by Jessica Johnson
The receptionist could care less about people.
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February 2018 by ga g
These people are crooks! Do not rent from them. You will be charged more than twice their estimate.
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November 2017 by Jenna
They were very helpful in getting me what I needed.
