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February 2024 by Ronel Plant Funaro
Excellent service from staff.
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November 2023 by Mary Ripley
Great place to purchase a car or have your car serviced.
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October 2023 by Deven McCabe
People were super nice my only complaint is I am currently in a wheelchair and even though it say wheelchair accessible it's totally not can barely get in and the " handicapped "stall no wheelchair is getting in there, I had to pee with door open.
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June 2023 by Lisa Landry
Was there to see if I won some money ?, but the 2 salesmen I spoke with were very nice and informative, I will take my truck back there to be serviced.
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April 2023 by Bradley West
Great first experience. I had just purchased a used Cadillac CTS and wanted it looked over. Easy getting an appointment, took the car in right away and finished the job in a timely manner. Friendly and respectful staff. Definitely earned my future business.
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January 2023 by Robert W
Approximately around May 2003 I took my 2007 GMC Yukon Denali to Bernard Bachman in Greenville TN for a realignment and possible replacement of the front ball joints of my front tires. I was also informed that my radiator/coolant system was compromised and also needed repairs. I authorized the repairs to the car's ball joints and radiator system. when completed, I was informed that the radiator had been replaced, but due to covid and supply shortages and shipping issues, an actual GM radiator was back ordered and another brand of radiator was installed, but to not worry as there was a warranty on the radiator. During the week of Feb 8th 2003 I noticed my vehicle was running hot and needed to have additional coolant added to the the radiator overflow reservoir . My vehicle also developed an oil leak from the cylinder head gasket. At this time the coolant leak was so severe that my engine would begin to overheat within 10 miles of driving. I took my vehicle to an auto shop I had used before and trusted, Kiser Auto in Greeneville TN. They looked at the radiator and said the bottom seam had split.\nI then called Bernard Bachman GMC and told them the radiator they installed that was till under warranty needed to be replaced. They said the would have to inspect the radiator to see if the damage was under warranty. I told them the vehicle was not drivable but they could send a rollback truck to come get the vehicle. I also suggested they send the radiator to Kiser and they could install the radiator. Bernard Bachman agreed with the condition that I give them my CC number and return the radiator for inspection to verify the defect. I agreed and then asked about covering the cost of labor. Bernard Bachman stated they would not cover the cost of labor because the radiator was not an official GM part. I reminded them that the part the replaced was the one they chose, and that actual GM parts were not available at the time. I also explained I was never told of that.
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December 2022 by Kim Jones
Sandi is the ultimate professional!Always a good experience
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December 2022 by Paul Matie
Great place to go for service and repairs.
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October 2022 by Carl Eikenberry
They helped me to cancel my Gap
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August 2022 by T. J. Ledford
It's a car dealership. Chevy. GMC, Cadillac.
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July 2022 by Reva Hux
They never showed me any cars and I was looking to traied my car and they took me and done a credit app and said they would get back with and I still have not heard back yet
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June 2022 by Richard Maynard
They will bend over backwards to give you what you want. Will always go back there first. Great people.
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December 2021 by Ron Jennings
Very prompt check-in time. They have a comfortable waiting area. Friendly employees. Only downer, no coffee (due to Covid) I'm sure. But, there was bottled water. Overall, I'm satisfied.
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September 2021 by Melinda Owens
When i first came to bauchman bernard I was not expecting to buy a car!! but the sales rep Leo was so awesome. I would not go anywhere else. they were awesome and went beyond the scope of there duty. Im so happy they helped me get my first ever car loan! Thank you so much Bauchman Bernard. I am forever grateful!!
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September 2021 by Daniel Jennings
Staff were very friendly. I got there after closing time due to traffic, however they done whatever it took to get my concerns taken care of and sent me out "Mission Accomplished!) Hats off to you guys, your #1 in my book! A ++++
