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November 2023 by Kathleen Parks
We always have a great experience with them. They are very nice to work with and try to keep you updated with what is going on.
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November 2023 by Victor Burk
I've always heard that this dealership were shysters. I don't go by rumors; I want to see for myself. The rumors are true in my opinion. Their slogan, "Were going to save you money" if false and an outright lie. If I were going to buy a Chevrolet or GMC vehicle it wouldn't be here. Any dealership that adds additional fees (adjusted market value or whatever they call it) is just plain ripping off their customers and I refuse to pay it. Imagine that, trying to tell me I have to pay $2,495.00 over MSRP on a truck. Their excuse that GM is on strike is lame. I can get it elsewhere without this and all the other hidden fees that I didn't even get to when I was talking to them (another way to scam people).
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September 2023 by Carol Alesi
The salesman, Tom Harbin, was very patient answering all our questions and showing us several vehicles. I was very happy with the help Brittany gave us setting up the GMC app. She also did a great job explaining all the buttons on the console and helping to set up the phones, Internet, etc for us.
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September 2023 by Dawn Shelton
The wait this past time was a little longer than usual. But the service advisor took care of me & the tech did a good job of checking things over & letting me know of some possible repairs.
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September 2023 by Brian Stuart
Buyer beware. They use very dishonest techniques to try to sell you a vehicle. We got one of those fliers in the mail that you play a game on. Ours said we had won the $2000 cash prize. There was no purchase necessary to get the prize. Being a local dealership we decided to call and see what the catch was. They assured us there was no catch and that we had won the $2000 prize the card stated. I was still skeptical but we decided to drive over just to see. We were greeted by Solomon who assured us it wasn’t a scam and that we had in fact won that prize. He sat us down took down our information and then got up to give us our first prize. It was a card that you scratched off and if you matched 6 gold bars you won $30,000 dollars. We didn’t win, of course, but there were in fact 6 gold bars but you have to pick all 6 out of 30 or more without scratching anything else. After that he went to our other prize and he comes back with a $5 gift card. We asked him about the $2000 dollars it said on the card and they had verified over the phone and he said the code didn’t match. We walked out mad. It’s pretty bad that a local dealership would use this strategy to sell a car but to lie over the phone when called and then calling us back the next day to ask what time we would be there to pick up our prize is beyond belief and very deceptive. If they would do this to try and get someone in the door to buy a vehicle and lie over the phone they cannot be trusted. If they were the last dealership on earth I recommend getting a horse. I’m definitely making a call to GM tomorrow and letting them know what type of dealership they are allowing in our area. I have owned 3 GM products and if they are going to allow this it will be my last.
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September 2023 by Donna Condra
The service center is a joke! They claim to be ASE certified... My son's car had to be towed to another mechanic cause they could not get it running!! Then they charged him $2800 definitely would NOT recommend these NOT so certified mechanics.
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September 2023 by F. Tom Hopson
Sandy did an excellent job working me in and having my vehicle serviced in a timely manner. If it wasn't for her I would probably have my vehicle serviced elsewhere.
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July 2023 by William Marx
They have a contest that they send in the mail just to get you into there company that way they can sit down with you to fill paperwork about buying a car. So ask this context is no good for one thing you win any prize you should not have to even fill out any paperwork on anything to claim any prize you do win. So in my experience in this is all a Gimmick just to get you to go into this company so they can waste your time about why prize you might have won. It's just like all the rest of the Car Companies they are all Gimmicks period....
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July 2023 by shawn dakovich
Great service. Excellent trade in value. Very friendly staff. Great selection. Had exactly what we wanted. Kept us well informed of when vehicle would be in. Smooth transition to take delivery. Five stars all the way around.
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July 2023 by Mary Lisa Elliott
We visited the dealership and talked with salesman Wesley Cooper. He took the time to sit down with us and discuss what we were looking for. He agreed to call us when an Equinox became available to test drive. He called us and we test drove the car. Wesley made the process very easy to purchase the car. We would highly recommend this dealership and Wesley.
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May 2023 by Jackie Allen Shelton
Sandy the service writer has always been very nice and knowledgeable she explains everything that was completed in a way that anyone can understand. And when you check out she always tells me that she will see me next time. That’s what service is supposed to be and I’ll always be back to get my vehicle serviced they always do a fantastic job.
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May 2023 by Dodging Questions
Got back my car back so yay ! When I got home I realized why radio stations wasn't picking up ... SOMEONE STOLE MY ANTENNA!!!!! It was recently done simply because the the threads were super shiny. It was parked inside the fenced-in area . I know there's probably a sign saying your not responsible for stolen items but it's still disheartening knowing it happened in a fenced-in area in the open during the day. My only concern is how often is this type of theft happening and what precautions should customers take to help prevent this. Luckily my catalytic converter is still there and I have all my lug nuts. And only came out with a new small scratch, 1 dent and a missing antenna. So 3.5 out of 5
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May 2023 by Ron Jennings
I have had my vehicle at Bachman's for both body work and service work. I can't say enough good about their professionalism and courtesy. Well trained mechanics and superb service department staff.
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April 2023 by Kenneth Barrett
They took care of everything I asked them to in a professional and timely manner. In their inspection of my truck they found some safety items that needed to be replaced and I was well satisfied with their findings and their workmanship . Bachman Bernard Chevrolet service staff went way above the standard to keep me informed as to the needed repairs and the status of my truck as the day went along. My thanks to them and their professionalism.
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April 2023 by Susan Lachmann
I’ve been deal with Bachman for 10+ years and have always experienced service that is efficient, courteous and informative. No doubt I’ll work with them at least another 10!