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November 2023 by Jennifer Cline
I had to find someone to unlock my neighbor’s car and was unaware some tow services did this. I called and they were very friendly and had the car unlocked in no time! And it was half the cost a locksmith was going to cost. Highly recommend!Service: Car lockouts
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November 2023 by Tina Rickman
The guy was awesome and very pleasant and it seems he loves his job. and he came very quickly to pick up my car at the house and took great care of it and drop it off at the auto repair place in Newport.He also informed us is name and how long it was going to be to get to us.Wonderful experience
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November 2023 by Lisa Trent
Casper's was prompt in their response time. My car was in a difficult spot to be towed. They immediately dispatched another truck to assist. Both gentlemen were super nice and handled the situation professionally. I would refer them to anyone every single time!
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November 2023 by Hurtzallot Gregory
Let me start by saying I don’t care how long you’ve been diving OTR or even a car you will eventually make mistakes. At 2am my 45 yrs of experience I proved that. I called Casper’s and within 2 hours I was winched out of my mistake.The gentleman name was Larry, utmost respect and his professionalism, all at a lesser (imho I called around) than market value. I was back on the road and made my deliveries. Hope never to need them again but they’d be my only option within a 200 mile radius. Thank you Larry and I hope your boss understands how much of an impression you made on the company. The best service I have ever encountered and that’s saying something. 5+++++ stars
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November 2023 by Valeriu Loghin
Very prompt and knowledgeable person. Casper’s Wrecker from AAA helped us to tow the van after a blowout tire from the highway side to a safe location after we waited in vain for 4 hours for TURO to send the promised “roadside assistance” to help us.Be very careful when renting with TURO because they never intended to send any roadside assistance since they invoked that they couldn’t find our address to tow us and then saying that we can abandon the rental van (full of personal stuff) on the side of the road.Service: Car towing
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November 2023 by Andreea Loghin
We rented a van from Turo which had a tire blowout in the middle of the highway. After being on the phone with Turo Roadside trying to get someone to come and tow us to a safe space for over 5 hours, we ended up calling our AAA roadside assistance which sent a Casper’s Wrecked car out in less than 45 minutes. The driver was so professional and so amazing and even though we didn’t have the right tools in the car to change the tire, he managed to change it for us. He literally was our saving grace after being on the side of the highway with cars driving past us at 80mph for so long. He was very kind and understanding and overall provided a 10/10 service. He was the only driver that came and even called us to ensure that he can find us, since we were in the middle of nowhere, on the highway.Services: Special vehicle towing
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November 2023 by Lori Fields-Harper
Absolutely recommend! They arrived within 20 minutes, the driver was fast, professional & friendly, (even to our unwelcoming dog)! The dealership didn't have a good phone number for me so the driver gave it to them, which I'm grateful of!! Thank you Casper's!! Great job!!Services: Car towing
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November 2023 by Julie Crum
Dale was very efficient. He provided service the way I remember service from years ago. Very friendly and compassionate. I am a hospice nurse. He had me going on my way to see my patients. I am so appreciativeService: Tire change
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November 2023 by Jonathan Flower
Cory the truck driver was great. Courteous and made calls before he got to us to make sure the garage could handle same day.Service: Car towing
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October 2023 by Denise Adams
The tow truck driver was great! I think his name was Chris. Got us situated with a rental and a room. We were stranded in Tennessee.
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August 2023 by F. Tom Hopson
Body shop did a great job with no issues. Highly recommend this business.
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August 2023 by William Brown
Roadside assistance was excellent! Had a battery issue. Agent was very courteous and helpful!Service: Battery service
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August 2023 by Pwhiddy
Very professional, courteous and Timely service. They really saved my day by getting my vehicle from being stuck on the side of the interstate to my home. They were there liking 15 minutes and handle it efficiently and professionally.
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July 2023 by Jason Wong
Showed up pretty dang quick, on a holiday! Thank you rated we’re reasonable. Towed my huge truck on flat bed.Service: Special vehicle towing
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June 2023 by McCartney. Family
On the road traveling, and got a flat tire. The service was initiated by AAA auto club. Highly recommend. Efficient, clear communication and excellent customer service!Service: Special vehicle towing
