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January 2024 by Nikole Cornwell
These associates at this first horizon bank are so rude and very unfriendly. They are not helpful at all. The other first horizon banks are great though I would suggest to not use this first horizon bank.
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July 2022 by Kevin
The most unprofessional bank I've ever had. We will be closing our accounts. We walk in to a 3 way teller open discussion about one of the bank associates messing up someone's account and how they are going to fix it. We were the only ones in the lobby and was completely ignored for a long time while they argued back and forth together. They are not capable of handling my money so we will be closing. Unbelievable. It's bad enough that I'm taking time out of my day to write this.
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April 2022 by Heather Anniston
This specific bank branch is one of the rudest in all of Greeneville, and of one reason only; the employ nothing but snooty, lazy Southern belle idiots. There are always lines, they refuse to help you if it inconveniences them, and a few of them always seem spiteful. This is management and the "old guard" running the place, which is a holdover from when this place used to be called Greene County Bank. Until that's changed and they stop hiring entitled airheads, the Asheville Hwy branch will always be a dumpster fire.
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June 2020 by Aimee Hall
I hate that people that work regular 8-4 jobs and may need assistance at bank can't even get any help at a location because by time we get there around 4:30 they are already closing out end of the day. And locations that close at 4 most people don't have a chance to make it there or can't go on their lunch breaks. First Tennessee customer service has slowly been declining. I feel once it's taken over by this new bank all bets will be off. If it wasn't for the friendly staff and me banking with them for years, I would definitely be banking elsewhere.
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June 2020 by Lonnie Gudger
This is the second time that I've had trouble with this branch. It's the WORSE branch in TN. It had been a long time from the last time that I used the drive thru teller. I usually just use the ATM. From now on that's all that I will use there, is the ATM. This branch is luck to get one star from me. I'd give 1/2 star to you.
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June 2019 by Greg Peters
The staff is always friendly and helpful. I never had a problem there.
