Ross Dress for Less offers a variety of affordable items, including clothing, shoes, accessories, and household goods. The store is generally clean, well-stocked, and neatly organized. Customers often find great deals on shoes, clothes, Halloween decorations, toys, electronics, and pet items. Many appreciate the wide selection and low prices, describing the store as a place where they frequently discover treasures. However, some experiences have been less positive; checkout can be slow with only one cashier working, and store clutter can be an issue. Staff friendliness varies, with some customers noting unhelpful or unfriendly interactions from certain employees. Additionally, some shoppers feel followed around by store "secret shoppers," which can affect their experience. Overall, Ross Dress for Less is seen as a good place for bargains and fun finds, despite occasional issues with service and store organization.