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August 2023 by Crystal Mccoy
I went to buy color remover. And was informed at the register they only seem that to hairdressers. Then don't have it on the shelves for the public. I've spent a lot of money in this store. But not again. If I can't find it somewhere else I'll order it on line.
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August 2023 by Janene Teeters
Discontinued a brand that even they said was a great seller. Go figure
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June 2023 by Trevor's Nana
Product selection is good. The service is another story. Also, the associates are not knowledgeable about what products do what, what to use- which is fine. The part I'm not liking is them giving incorrect advice. I have heard that in there numerous times.If you can drive to to Morristown or Johnson City, I would suggest that.
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March 2023 by Megan Hightower
This place has gone down hill. They never have what you want and I always end up having to just order it or going somewhere else. Their selection isn’t great and some of the products they do have aren’t even that great. It’s overpriced any more and the fact you have to pay for a small bag sucks too.
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March 2023 by United in Truth
Love the selection of products and the staff are always super friendly and helpful to me and my daughter:)
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December 2022 by Suzette Flores
The lady that had helped my daughter & I was very knowledgeable & extremely nice! She is very helpful everytime I've been there.
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November 2022 by Michelle McLaughlin
If I could go negative stars I would. The associate was rude and dismissive of my hair care needs and wants. I'm not one to complain, but she really needs to learn some customer service.
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July 2022 by Jessica Carter
All of the staff are very friendly and knowledgeable. Great sales and selection of products.
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December 2021 by OG Thr33
Honestly the best place we got a Gigi honey wax warmer and wax beads and it's so gentle and amazing
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August 2021 by Krissy Sykes
Sales lady is kinda pushy but seems to mean well.
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March 2021 by Rachel
This place should really be wiped off the face of earth. Waste of space, honestly.
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May 2019 by Life with the monkey Oliver Holland
The customer service is horrible. I will go to Johnson city or even Morristown for now on for my supplies. There was only one worker in there Andrea that was the sweetest and the manager Sharon was rude to her!!! I won’t be back!
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May 2019 by Brittiny Holland
The customer service is horrible. I will go to Johnson city or even Morristown for now on for my supplies. There was only one worker in there Andrea that was the sweetest and the manager Sharon was rude to her!!! I won't be back!
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February 2017 by Amiryca Paschall
the sales lady told me there was no bleaching kits, i spent $41.64 on something that didn't even work. she told me that a blond hair dye would tone my hair and i made sure it would before i left the store i asked her numerous times and she said it would. it didn't do anything for my hair because it was not a purple toner. purple evens out orange everyone knows that they are on the opposite sides of the color wheel. i had to go back to the store and buy a bleaching kit which they supposedly didn't have and a toner. she told me i would need 3 packets of powder bleach and a volume 30 developer. there wasn't enough bleach to cover my whole head and the volume i needed was 40 for the developer and my sister had to go in and complain and the same lady was there and she didn't even apologize for her "recommendations"
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February 2017 by Miranda Paschall
Excellent selection, but service on the other hand is terrible. My 13 yr old sister went in looking for bleach and a toner, she also stated she didn't know what she was doing. Bethany told me they had no bleaching kits, and suggested a non purple toner which didn't work at all. If your bleaching your hair, you know you will need the color on the opposite side of the color wheel. I was very disappointed, she took advantage of the fact that my sister didn't know what she was talking about. When I went back and confronted her, she didn't offer and discounts, or money back.
