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September 2023 by Josiah J.
Fast printing services.
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July 2023 by Lemi A
I have stopped at this store 3 or 4 times to pick up minimal supplies & return ink. During my last visit I looked at filing cabinets (mine was on its last leg - but I was just looking...). Kim S. assisted me: she went so out of her way to help me with a filing cabinet that I spotted. She sold me this filing cabinet at an amazing price, she saved me even more money while assisting with the store's app. She continued helping me by making all purchases extremely easy: helping me find needed items, saving me money on the cabinet and by making my time in the store pleasurable. All in this store have always been positive, helpful, and friendly. This is quite appreciated.
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July 2023 by L A
I have stopped at this store 3 or 4 times to pick up minimal supplies & return ink. During my last visit I looked at filing cabinets (mine was on its last leg - but I was just looking...). Kim S. assisted me: she went so out of her way to help me with a filing cabinet that I spotted. She sold me this filing cabinet at an amazing price, she saved me even more money while assisting with the store's app. She continued helping me by making all purchases extremely easy: helping me find needed items, saving me money on the cabinet and by making my time in the store pleasurable. All in this store have always been positive, helpful, and friendly. This is quite appreciated.
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July 2023 by Brittany Cannon
Staff was super friendly and kind. Something happened with the card stock machine today; however, Kim was so helpful and took care of me! She went over and beyond fixing the problem. Thank you!
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July 2023 by Shannon Johnson
Brad is awesome... Always there to help
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September 2022 by Corrie McClellan
Staff was very friendly. The cashier, Lisa, was very helpful and easy to talk to. Super nice lady! The employees that pushed the cart out to my car and helped load were also very nice and polite.
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August 2022 by jon douglas
Their pricing for scanning documents is outrageous for any significant volume of scanning needs. There is no consumption of ink or paper and yet they charge $0.50 per page, even if you have hundreds of pages to scan.
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October 2021 by Mary Ripley
Very good place to shop.
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September 2021 by Kortnie Morris
My mother just left this store and the man on duty just gave her a hard time over having some important papers printed. He gave her the run around cause he didn't feel like doing his job. Told her the only way to pay was with credit!! Absolutely horrible customer service!!
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April 2021 by Mary L
I bought a computer from Amazon. Had all kind of problems. There was no port that matched the cord they sent me. I went to several places and no one could help me. When I went to staples KIM in Greeneville TN was so patient and was determined to find a solution for me. She worked with me for awhile and finally found a solution. I so appreciate her. She was amazing. I’m 70 years old and ignorant to computers. Thank you Kim! I will not forget you. May God put many blessings on you. ☺️
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April 2021 by E. Irene Covington
I will only purchase products I cannot wait to have! This is the worst managed office supply store I have ever tried to deal with. There is only one man that seems to have any ability to think and is constantly busy and working.On Wednesday I was told "the truck has made deliveries" and items would be out next week. I specifically said what items i was looking for. I returned the next Tuesday, and was told that no stocking had been done.
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February 2021 by Tammy Dabbs
I had a bad experience with them well 1 worker just would not help to save his sole. Very rude but quality of the work was great.
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July 2020 by Brenda Valley
I thought I'd give my thoughts to this Staples after reading some of the reviews. I've shopped many places and at different staples. This one needs a little work on the interior, but that's not the employees fault. In the printing department, it depends on who is working and if they feel like helping. There is a bigger guy who will ask me from behind a computer what I need. then point to the self serve. I'm sure if I had a difficult request he would help. but I little help would be nice. I am not the most tech savy person. I came in with a fax 2 seperate times. The first time he pointed to the self serve and said it's easy and to figure it out. The second time a woman who doesn't even work in that area she is in computers stood with me and helped me fax. In the computer department the woman who helped me fax is great. she is knowledgable, runs around the store trying to help everyone i saw from standing in line, if she doesn't know the answer she will find out for you. I brought my computer in because it was getting slower and slower. the computer woman turned on my computer did something, scanned it said it would be a good idea to fix it, since it wasnt a year old. She laughed and joked about things, she involved you in the conversation and explained it in words even I understood what was going on and going to happen. in the pen and binder department they are good if you can find someone. one lady there stands out she is always fixing the displays. she knows where everything is and if not, she will look it up. I gave them a 5 star review because you are not going to be perfect all the time, but standing and shopping there you see some of them try, and some of them not as much. Usually if something is wrong, they try to fix it or help you.
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July 2020 by Sean Thornton
Recently bought a laptop which I will be returning I told the representative at the store the needs for the computer from which I need to work from home he told me this Lenovo laptop would be great I asked him about an ethernet cable because I need to have it hardwired to my Wi-Fi box 0 no worries we’ll get you taken care of it’s in the box is included I live 45 minutes away I went back wants to buy an adapter I was sold the wrong adapter got home figured that out how to drive back sold me another one did not work come to find out I had to have a special ethernet cable to go with the special adapter so now we’re at my fourth visit within a few days I ended up bringing the laptop back to return it the store manager was available and was able to help me figure out the issues after a couple updates after getting home it worked I didn’t turn the camera on and it’s like it’s stuck in a gray scale I tried reaching out to tech-support and calling the store I’ve even researched on Google and I think I’m a pretty text savvy person but after reading the reviews the camera stuck on grayscale there’s a known issue with his friend I called the store they give me a general information such as it should be under settings I go under there the mail that I spoke to was helpful trying to walk me through but then said let me get a tech supervisor the young lady gets on the phone and just suggested I bring it back in . I’m about 45 minutes away from the store so I asked about the return policy she was sort of hesitant to give me the information but they tell me it’s 14 I ended the call with I will just bring the laptop back and get my money back Hell I might be able to even go to Walmart and pay even less but I thought buying from Staples any tech questions you have when you pay for the service or by the computer everything would be answer for you that is not the case because of the negligence of miss information I’ve made four trips to the store that were unnecessary and spend an extra $92 on adapters and cords for that price I should’ve just been able to buy a computer that has everything
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April 2020 by Dovalas Gibson
I showed 15 minutes before the store was to close. There were three employees to one customer. I need help copying some documents. I suggested I might want to bind these documents with combs. I think that's what they are called. I suggested I would come back tomorrow, but copy my project right now. The young man I talked with made it very clear he did not want my business the next day. He would not have time for the inconvenience. It might take to long. It was very obvious they were counting the clock to closing. Where is the customer appreciation.