CVS, a well-known pharmacy chain, has received mixed reviews from its customers. While the staff is generally described as friendly and helpful, providing excellent service, the recent changes to the phone system have been a source of frustration for many customers. Customers have reported difficulty in reaching a pharmacist or getting answers about their medications, which can be particularly problematic for those who rely on controlled substances. Additionally, the pharmacy has occasionally faced issues with the availability of certain medications, requiring them to be ordered. Despite these challenges, the pharmacy is still highly recommended by some customers, who praise the overall quality of the service and the expertise of the pharmacists. The pharmacy is seen as a reliable and convenient option for customers in the area.
I really like this CVS great staff and the pharmacy is top notch. Sometimes the drive through is a little slow but I’m sure it’s because of the excellent customer service they provide.
April 2026
Knowledgeable staff, quick service & using the app makes it faster too.
January 2026
Wonderful experience at CVS at Elmer rd and broadway. My order was ready in 15min after I ordered online, customer service at the store were excellent.
