-
December 2023 by SP
These guys understand cars! They are not your typical 'assembly replacement' types. They are nuts and bolts -old fashioned car guys. To the poster that said they never answer the phone, yes, you have to have patience and know they have a finite staff of good guys, and thus are not switchboard admins. Be persistent and rate them on the work. They are honest and reasonably priced! Had exhaust repairs on my jeep that would have been astronomical if I took it to a dealership. Instead, they bent a pipe and repaired the joint. Thrilled.
-
November 2023 by Gator
Never answered the phone. Drove out to the place all doors closed and no answer after knocking on door. This was during the time they say they are open.
-
September 2023 by Seth Roberts
Put straight pipe dual exhaust on my 79 no questions asked
-
February 2023 by Brenda Largent
Customers beware! I Ordered a full MBRP turbo back exhaust and took it to Southern Exhaust for them to install. When I picked up the truck all that was installed was from the CAT location to the rear. New exhaust was welded to old down pipe. When I Asked why they didn’t install the full turbo back exhaust and use the band clamps instead of welding to my old turbo down pipe, I was told that my package did not have from the turbo down. I know this is a lie because I checked my package prior to dropping the truck off and everything was in the package. Bottom line it was easier for them to weld to the existing down pipe instead of installing the new one that came with the kit. Unfortunately they resorted to doing what was easiest for them instead of what the customer requested. I was also never offered any resolution. I paid over $700 for a new exhaust to have it butchered by them. I did not appreciate being lied to about the part not being in the box and someone should have called me if this was the case. I will never use this business again.
-
February 2023 by Harley Davidson
We drove our 2008 dodge charger from Bristol all the way to Hampton because my wife's mother said this place was good and cheap on price and all we needed done was replace intake gasket and gsr censor and when we went to pick it up a month and a half later they said they replaced the water pump for some reason but we had just put a new water pump on it and then they said the head gasket was blown and the head was cracked and that it wouldn't even start and they didn't know why also after looking under the hood every bolt and nut that could rust was rusted apparently where the hood had been up for who knows how long and the car was full of acorns from the squirrels since it was parked around back next to the woods but never the less we had to tow it back to Bristol and when you drive your car to a place to have it repaired and you have to tow it back home something is definitely wrong and that's a nice way to put it so if you want your vehicle to be fixed and not messed totally up DONT GO HERE whatever you do....Service: General repairs & maintenance
-
November 2022 by Amber Canter
Adam is the Best! Reliable, dependable, and affordable!
-
October 2022 by Hairy Hider
Made the repair fast and with a great price, thanks Guys.
-
August 2022 by Derrick Morris
Very knowledgeable and experienced staff that performed exactly what I needed done (hang a muffler) In and out in less than 20 mins and $20
-
August 2022 by Debbie Williams
Will only take my vehicle to Southern Exhaust!! Courteous, explained e everything they were doing! Great mechanics!!
-
July 2022 by Robert Grindstaff
Adam and his men got me back business after a breakdown. Will use again.Service: General repairs & maintenance
-
June 2022 by John Thornton
These guys are just down to earth solid auto mechanics. Prices are fair and the service is really good. This is a place that you can feel confident in. If you need your vehicle worked on, and you live in Elizabethton or Hampton or even Western North Carolina, these are your guys.
-
February 2022 by Stevie Sheppard
Josh was great. Did the work promptly and was honest and upfront. Will do business again.
-
February 2022 by Tammy Ruston
Great experience. Good fast service and very reasonably priced.Service: Exhaust
-
January 2022 by Paul Williams
fair price for what they do
-
July 2021 by Amber Pruitt
Absolutely great mechanic!!! He really knows what he's doing!
