Mattress By Appointment in Henderson, TN, is a family-owned business offering private, one-on-one service without salespeople. Customers benefit from significant savings of 50-80% compared to traditional retail stores by cutting out middlemen. The store stocks a variety of mattresses, from budget to luxury, and provides in-stock options so customers can sleep on their new mattress the same night. Many customers praise the helpful and caring staff, especially highlighting the positive experience with a staff member named Dayna, who is described as sweet, knowledgeable, and patient. The store also offers no-credit-needed payment plans, making it easier for customers to afford their new mattresses. Overall, shoppers appreciate the friendly service, great prices, and the ability to find the perfect mattress with personalized assistance.
Dana was amazing . We had to have a new mattress due to pain issues . We needed one a little firmer , we went between a lot of them until we found the perfect fit. We had one on one appoitment with her ,which we loved . Thank you so much for the excellent customer service!!!
May 2026
Sales rep was very helpful 😁 payments aren't bad at all. Only thing is they charge to deliver up front so we have to do that own our own. But my overall experience was great, thanks mattress by appointment
May 2026
Great customer service. Dayna went above and beyond to make sure we got what we wanted.