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January 2024 by Christian Lane
I bought a 2017 Coyote Mustang. Matt and Shawn were awesome to work with. They were upfront with everything. They provided EVERY document for the car and didn’t make any unfulfilled promises. They made the buying process so easy we did everything over the phone. The car was even better in person than they made it seem. Will consider buying from them in the future.
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January 2024 by Max Pelto
Best experience of buying a car I’ve ever had. Called the day before to reserve a test drive. They handed me the keys and told me to have fun.When it came to the sale, Matt was super transparent and easy to deal with. Purchased the car under the exact terms I wanted with a warranty on top with no weird sales tactics or hassle.Would not hesitate to buy from them again.
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November 2023 by Sheila Bowling
My husband recently bought a vehicle. He said that Matt was extremely nice and professional. On the contrary, a knucklehead run his credit 3 times in the same day and his credit score dropped from 850. I hope the corporate office is made aware by this post. Matt is not the problem though.
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November 2023 by Abraham Lara
Great service from great people. I didn’t feel like they tried over-selling me my used car. Got to go for a test drive and ask questions about the car. At the time of looking for a used car I felt like they had one of the best deals and on top of that such an easy going experience which is crucial to keeping your sanity because buying used cars can be such a headache. If I ever needed another car or someone needed somewhere to recommend, I’d recommend car smart.
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November 2023 by Scott P
From the time we found the vehicle on internet/dealer site, communication between myself and sales person was excellent. Quick response via email and then text messages. As we were 2.5 hours away from dealer, we were getting as much info, etc. As we could before traveling to see vehicle. Upon arrival, process of test drive, inspection, purchase was seemless. Excellent experience with dealership and salesperson.
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November 2023 by Joseph Imsand
I recently traded in my Impala and purchased a new truck. The sales team was great. Matt Tupa was my salesman and helped me greatly in making the entire process as simple and seamless as possible. I needed to have a tire pressure sensor replaced and the CarSmart service department took care of it for me. Carolyn greatly aided me and made that process an incredibly pleasant experience, I was in and out in less than an hour and was able to get on with my day. I especially enjoyed the turtle tank.
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October 2023 by Chelsie Marshall
Initially our experience was great. We bought a 2016 Honda Odyssey. Two months after buying it the transmission went out on it and they offered no help to resolve the issue. The van has continued to be nothing but problematic. Now, we have a van that doesn’t work and a hefty car note to go with it.
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October 2023 by Lee Camplin
I have purchased 2 vehicles from here. Shawn is the absolute best at helping his customers. He even was able to help my son but his 1st vehicle right out of high school. Highly recommend the staff and owner here.
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September 2023 by Thuy Rocco
We bought our first Jeep from here and it was a great experience. Jon was our salesperson. There was good communication, laid back atmosphere. If we had any issues, Jon addressed it immediately, even after the sale. They also make sure your car is in good condition before you drive off. They offer an extended warranty as well, which gives us peace of mind if anything were to go wrong. They have their own service department which also does an impeccable job. This is probably our best used car purchase experience.
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September 2023 by Ryan Fakhoorian
They sure were nice to fix the little things that were wrong with the ram 1500 I was looking to purchase. Had the feeling I should have walked away from the deal. In the 3 years I've owned the truck, have only put 15k miles on it because it has spent most of the time in the shop ( including 4 transmissions, complete tune up, and all new brakework.all have cost me $6000.) Will never return to this dealership, will definitely never buy another dodge! Worst possible experience All The Way Around!!
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September 2023 by Ninjera Scales
0 stars I filled out application said I was approved then out of nowhere they can’t print off the documents to sign… they said it was a holiday and that might be why in they could call me the next day never received a call. I called them in no call back. The sales man there seem to not care at all about the customer even to the honest with them would have been better than nothing . The reviews for other people seem good maybe they are brought or those people are the right complexion.
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September 2023 by Emily Bista
Matt was phenomenal! He was helpful, informative, and easy to talk to. As someone who is in this business, and has dealt with many salesman, he is by far the best one i’ve worked with. I will recommend him every single time. I’ll be back for the next vehicle! ☺️
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August 2023 by Jennifer Daniel
Jonathan was amazing to work with. Hands down the easiest car purchase I have ever made! Thank you for taking the headache out of the car buying experience!
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August 2023 by Dan
Great service! Jonathan, my salesman, was very knowledgeable and easy to work with. The dealership went above and beyond to meet my needs so I could end up with the truck I always wanted. This is my second purchase from them and both experiences have exceeded my expectations. I highly recommend them and plan to come back for future purchases.
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August 2023 by Cowboy Conceptyall
John at Carsmart was amazing. No pressure to buy a car, just curiosity about what my family and I needed in a car. There were a few issues after test drive on used Nissan Leaf that their service department fixed within 24 hours . They delivered car to my house and were all around awesome! I have already recommended to several friends looking for a car.