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December 2023 by Sharon Coppock
The space is crowded, and they make it very difficult to cancel your membership. It's "corporate policy" to only terminate in person knowing full well people who are busy, don't live nearby, or have a job will continue paying for a membership they can't use. Then you'll also be charged a $50 annual fee when you aren't able to come in soon enough. Oh and they need 30 days notice before they will quit drafting from your account.
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December 2023 by David Appleby
I have been a member of this location for a year and a Crunch member for 4 years. I don’t get to frequent this location as I live 45 mins away. Came in today to workout with my teenage son as a guest on my pass and was told I don’t have guest privilege. I have brought him a few times with me on the same pass but today I suddenly don’t have that with Peak membership. I asked for a day pass since we drove 45 mins and was told they don’t have day passes anymore. Then told he is too young for a 7 day pass. I immediately cancelled my membership and kindly asked Hailey to let him workout today and was told no. Hailey lacked any sort of compassion and was just “doing her job”. I am baffled to have been treated like this at a Crunch establishment. Hope this gets to the right folks.
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November 2023 by Transparent. Fitness
Had such a great experience here! I got a 7 day pass and the customer service was amazing, the staff is very friendly and was very clear and punctional with the whole process. The gym was very clean and the weights were organized I love the layout of the gym. Would definitely recommend coming here!
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November 2023 by Jeremy N
My wife and I were visiting from out of town, and stopped in and were able to take a class with Scott. Great instructor and truly cared about making everyone feel welcome and made sure you were enjoying the class while getting a great workout. Will return here for sure if Scott is giving more classes.
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November 2023 by Darius Johnson
Gotta love crunch. Service is good depending on whos at the front desk sometimes they can be nice then sometimes they can be mean. You can see alot of people you know if your from that area if not then its a good place to work out.
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October 2023 by Ashton Arnold
I started going to Crunch Fitness in Hendersonville about a year ago, and it’s the first gym that’s actually been able to keep me consistent. The trainers really care about your success. I did a trial work out with one of their trainers (Meredith Dungan) in the beginning, and I quickly realized how important personal training is regarding accountability, consistency, and building confidence. Meredith has been a huge help throughout this journey! If you’re torn between gyms in this area, Crunch is definitely the way to go! If you’re already at Crunch and are torn between personal trainers, Meredith is one of the best!
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September 2023 by Rachael Montz
Workers at desk are rude, they don’t implement children being in daycare there is nothing that says you can’t have your kid when working out. They need to change policy and allow kids to workout next to their parents supervision. Sad club
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September 2023 by Anndrea Chaney
Best gym ever!!! Great staff! All are super friendly and the place is really clean! Thank you to the awesome trainers Chris, Nezzie and Erick! All of them are knowledgeable and great with all fitness levels! I have and will continue to invite people here to join the Crunch Fitness team!!
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August 2023 by Paul Canas
Clean location with very friendly staff, ready to help you. 2 floors of equipment for lifting weights, cables, ellipticals, treadmills and much more
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June 2023 by Karen Lehman
Did a Spin class this morning at 8am.. it was fantastic! I recently moved so this location is new to me. The staff was friendly and helpful and everything was clean. My only ? Was no fan in the cycle studio.. lolThey have the sanitizing wipe dispenser vs paper towels and spray bottles.. that was one small difference from the other location but it made cleaning after faster and easier since you are not waiting on a line to spray your towel down and return to your bike!.
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June 2023 by Anna Marie
I really enjoy this gym. It is spacious, the members are respectful, and the trainers don’t mind helping with basic form/exercise questions.It gets a little full depending on the day/time but ultimately it’s a nice and safe place to workout!
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May 2023 by D Shoultz
Signed up a few weeks ago, a really solid facility with a good variety of equipment.For the price it's a bargain when looking at the number of classes they offer, I've done several HIIT classes (mostly with Megin she rocks !) and a few spin classes when I couldn't make the HIIT time work (instructors were great with lots of energy there as well).
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May 2023 by Daniel Cochran
Today I signed up for a Peak Results membership at the Hendersonville location. The assistant manager, Hailey signed me up, and not only was she so helpful with all the questions I had (and I had a lot, trust me), but she also gave me additional information and benefits that I could take advantage of, in my membership! Great facility, and she leads an even greater staff! Would highly recommend 10/10!!!
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May 2023 by Tasha Escue
This gym is top notch. The facilities are equipped with wipes for easy cleaning and well cared for. Whether you’re a cardio junkie, bodybuilder, or CrossFitter - you can get in a solid workout with the variety of equipment and areas available. What has stood out the most is the customer service of Sara, the GM, and her team. The individuals working the front are super respectful/patient. Sara in particular was extremely helpful and kind when I had specific questions. Love that this quality gym is a part of my community!
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May 2023 by marcus hakim
Two years ago, I attempted to cancel my membership via email, but to my dismay, I recently discovered that I have been charged monthly for the past two years, despite not having set foot in their gym during that time.Upon contacting them, I was informed that according to the terms outlined in my signed contract, I must cancel my membership either by sending a certified letter or in person.so, what is the point here ? why do I have to send a paper letter? it's 2023, guys.Be careful of what you are signing up for, guys. read their tricky contract first.
