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December 2023 by Jon Mir (MOVING PIXELS)
Outstanding service at CubeSmart Hendersonville. Manager Kathy Scott was informative and helpful. Very clean, nice and new facilities. Highly recommended.
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December 2023 by Dr. Constance Moore Hayes
Kathy was extremely knowledgeable friendly and accomodating...great experience ....i am a longer term renter and Kathy is an asset to your company. The storage edifice is always neat and clean and feels safe. Thank you
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November 2023 by Terri Newkirk
I chose this site based on other reviews and they were accurate. Kathy was a pleasure to work with and made the process smooth. The facility is very clean and well managed.
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November 2023 by Stephanie Medanich
I have been involved with many many storage units in the past for my business. This has been the best experience I have EVER had! She was so informative and knowledgeable. I signed several leases for my business today and she could not have made the process smoother. She was so kind and patient. Thank you again!
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November 2023 by Kayla Graham
This facility was always very clean and well kept. 0 issues in 2.5 years of having a unit. No pests, no weather/temperature issues, etc. We finally ended up removing our items because our rate for a 5x10 unit hit $90. As others have mentioned, expect regular rate increases, seemingly every 6 months or so. I wish I had been made aware that rates do get regularly increased when I originally rented because I would have found a different solution for our storage needs. This is a great spot if you just need you unit for 6 months to a year or so and can handle $5-10 rate increases every 6 months or so. I'll still give them 5 stars because we had no issues outside of the rates and move out was extremely easy.
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October 2023 by Jarin James
The location is kept clean and well maintained. There was no problem woth bugs, mice, or other pests. I got my unit to house inventory for my business. I signed up with a promo, but the manager was unable to tell me how long the promo would last or what the regular rate would be. Even still, I was surprised at the 25-33% rate increases which happened regularly at, I believe, 6 month intervals. I just moved out after a little more than 2 years just before the next rate increase took place.
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September 2023 by Jack Mitchell
Kathy was very helpful, she made the transition smooth and painless on my part. I saw her one afternoon and asked about another unit. She called me the next morning with several choices and had it set up for me when I went by. Great service very knowledgeable. As well as polite and.courteous. she is an asset to Cubesmart in every way.
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August 2023 by The Uniiverse Online Department Store
Kathy was awesome! She took the time to read our insurance policy in order to save us from paying a fee that was already covered by our insurance policy. She was extremely nice and very knowledgeable.
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August 2023 by Andrea Gardiner
Had various storage units over the past 2 years. Always great customer service. Place is clean and always could find a cart. Be aware though that rates can change. But that is normal in the industry at this time. Kathy was helpful with close out.
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August 2023 by Susan Williams
Kathy, the manager is amazing and was so helpful in getting me set up. She walked me thru the on line registration on a phone call from another state. This is the cleanest facility I’ve ever been in.
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August 2023 by Raul Del Valle
The service was very professional with a touch of friendship and comfort throughout the rental process. Our agent Kathy was very nice, accommodating and knowledgeable.
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July 2023 by John Berwind
This was my second visit to CubeSmart to upgrade my storage unit. Kathy, the local manager at this site, could not have been more helpful. she went the extra mile,and Much to her credit, thought outside of the box, making sure everything was brought current and that I was satisfied. I never felt rushed or pressured during the time it took to resolve my issues, even though she had other customers come in while I was there.
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July 2023 by Dena Judkins
Property is very clean and secure! Kathy was very knowledgeable and extremely helpful when assisting me with choosing the proper size/space of a unit that would best suit my needs. Would definitely recommend this storage facility to others.
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July 2023 by Tiffany Carney
Kathy was very nice and professional. She helped me pick out the best storage space to accommodate me. Facility is very nice and clean.
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July 2023 by Samuel Malone
Kathy was extremely helpful and friendly. She went the extra mile to ensure I was satisfied with my unit. The facility itself is immaculate. Highly recommended!
