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March 2024 by Michael M.
Had a nail in my tire. I was told at this store that it was "at too much of an angle to plug". Also they said my tires are 15k tread life, how convenient since I'm at 14,480. They try selling me tires but I had them fill the low tire and left to get a 2nd opinion. I then went to Newton Nissan where I purchased the vehicle. They plugged the tire for free and assured me it is safe. They also said my tires have a 65k tread life warranty. 50,000 more miles!!! The kid at discount tire is a liar and a thief!!! I drive 30k miles a year and picked up at least a dozen nails over the years, I think discount tire has fixed 1 for free without coercing me to buy new tires. I will never go back to discount tire!
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January 2024 by Sloan Simerka
this was my first time going here and would definitely go back if i need.i went for an tire pressure check after the snow storm and found out that i had a small leak in a tire. josé immediately greeted me at the door, inspected the tire, got my information, and took the car back to repair it. he originally quoted me an hour to an hour and a half, but it only took 30 maybe 40 minutes, which is amazing! they repaired the tire for free and i was more than surprised in a good way.as a woman, i have anxiety over being scammed in places like this but my experience here was a 10/10.
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January 2024 by Christina Carmichael
Good, honest people. Amazing Customer Service, 10 out of 10 would recommend!
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January 2024 by Jenny Mallicote
I didn't get his name, but will never forget the kindness of the manager who sold me two brand new tires for a very discounted price. I am a single mom and had a flat tire, after Christmas and unable to afford the retail value of new tires, and he saved me.He was our angel and deserves to be acknowledged for helping our family.
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January 2024 by Ernesto Morales
Normally they give good service, but when you go for a guarantee they leave you until last, they make you spend up to 4 hours waiting and that's exactly what happened to me today, again, if they do it again I will never buy tires from them again...
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January 2024 by Brandon Ellison
This place was great! I had placed an order online for new tires and had an appointment scheduled for after they arrived. I arrived to my appointment about 15 minutes early and 30 minutes later my truck was ready to go! Great customer service by all the guys at the front desk also. I highly recommend this location.
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January 2024 by Tristian Sebastian
Very pleasant experience here at Discount Tire Hendersonville. Picked up a rim for my 2005 Jaguar. Chris was especially helpful!
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December 2023 by Michael Epps
Always acknowledgable great service everyone there really genuinely nice
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December 2023 by Liza C
We were caught in a middle of a tornado another day and falling power lines took off windshield wipers of our truck, so we couldn’t see anything in front of us with all the rain and wind and falling debris. We pulled off to the side and somehow ended up in discount tire parking lot . They had no power but there were guys inside working in a darkness. We pulled in and they found windshield wipers in a back and installed it on our truck and told us it’s free and be safe . We didn’t catch the name of the guy who helped us but I wanted to give a huge shout out to employees at this location staying put and helping out stranded ppl like us ! Thank you so much from the bottom of our hearts !!!
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December 2023 by Brian Shearer
Made an appointment to get tires rotated and balanced. Was in and out in 45 mins. Very pleased with their service. Quite convenient to buy tires at one location and then get the rotation and balance at any location.
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November 2023 by Tracy Hadley
Had the best experience with Jose!!! He was so greatHe got me in and out within 45 minutes!! IncredibleAnd their price was lower than the other places I called.Toyota of GallatinTires for lessNo dramaFast service and a great price!I’ll be back
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November 2023 by Dustin Rochelle
Showed up early today for a tire rotation. There were 5 customers outside waiting in line for the doors to open. As soon as they opened the doors five employees streamed out and greeted each customer. This place is very well managed and every employee is friendly and willing to help. I was in and out in 15 minutes. Very Impressive.
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November 2023 by Lynsie Shackelford
There was a screw in my tire and I took it in to the Main Street location to get the tire patched. After briefly looking at my tire the rep told me a patch wouldn’t work and I needed all new tires because my tread was low. Just for clarity, my tread was not nearly at the lowest level AND the screw was right in the middle of the tire between the tread - so I’m not sure why he made tread the issue. He wouldn’t outright tell me the tire couldn’t be patched (even though I directly asked him 4 times) but instead tried to scare me into needing new tires and started pushing the sale. I got my keys back, left, and went down the road to National Tire & Battery where they patched my tire, no problem.
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October 2023 by Gen B.
Made an appointment online. Arrived a bit early and were greeted and seated quickly. Getting all 4 new tires mounted and balanced took less than an hour. I kept one tire for a home project and the disposal fee for that one was waived. They even installed my modded tire valves. Overall I am satisfied with Discount Tire's service. If ever I need warranty work or more services from them, I will update this review.
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September 2023 by Steve IZZI
We always come here because the customer service is amazing.We needed some new tires for one of our vehicles as the TPMS sensor was coming on and it was determined that it was not patchable so we replaced some.We spoke with Eric when we came back in and he provided us with some great information that I was unaware of.He stated that our tires were overinflated.I went by what it said on the tire and he stated that is for max load and we should focus on the mfr recommended PSI and showed us where to look.Again we always receive the best customer service.
