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August 2023 by Steve Saunders
Outstanding and professional experience from beginning to end. The scheduler called and put me on the schedule for the best day for me, told me how it was going to go on the day scheduled, and then made sure I had everything I needed. On the day of the install, Alex from JMAG, contacted me to let me know he was 15 minutes away. He arrived and had everything set up for my windshield replacement, explained how it was going to happen, and provided me a few details about a piece of molding on my windshield. In about 30 minutes, the new windshield is installed and looks great. Alex gave me some last minute instructions and was on his way. Total pro! Finally, I called the office to pay the deductible and that was a great and professional experience. This was as easy as it gets and the job was completed perfectly. I highly recommend Jack Morris!
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August 2023 by lance mullen
Went to Jack Morris auto glass this morning on a recommendation for my insurance agent. I have a new policy, new car and got a crack within less than a couple weeks of owning the vehicle. Chris at Jack Morris auto glass was super professional and helpful. He let me know that it was an exterior pain of glass that was cracked and there was no structural damage. It was simply cosmetic. He was honest, which is something that you don’t see very often nowadays. He has completely earn my business based on this interaction and anything that I need further I will definitely be going to Jack Morris auto glass simply based on honesty.
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August 2023 by Ameelia Martin
I happened to be in Hendersonville for one night only. On my drive there, something flew up from the road and put a huge smash in my windshield larger than my hand. They had my windshield in stock, and even called my insurance company to file the glass claim (which, FYI, most auto insurance policies have it with a $0 deductible... I had no idea until they suggested I check)! So glad I chose Jack Morris as my random stop! They had my back on the road in under an hour. Totally saved my trip! And, as a full-time traveler, I have the piece of mind of nationwide warranty coverage! I couldn't be happier!
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July 2023 by Jimmy Hobbs
Chris Hill did a perfect job for us. Prompt friendly service. A + all the way!!!!!
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June 2023 by Yvonne Agostinho
???????WORST EXPERIENCE OF MY LIFE!!! This company installed my windshield and they left it with a leak in the seal. Every time it rained my car interior got water in it. Mold, mildew, and nasty smells took over my car. Took it back to them, they replaced the windshield... after telling me there wasnt a leak in the seal, "but we replaced it anyways." How odd, that since the second replacement the car miraculously stayed dry?! They offered to cover the cost of cleaning the car. I took it to a detailer. Unbeknownst to me the detailer doesn't take credit cards and this window company ONLY pays with credit cards. Rather than try to work with me to find a way for them to pay for this service caused by their ineptitude they continually repeat "We only pay by credit card." They wouldnt even reimburse me, they said they would only pay the detail company by credit card. So, I now GET TO PAY FOR THEIR MISTAKE OUT OF MY OWN POCKET. $300 to clean THEIR MESS!!I'LL NEVER LET MY INSURANCE COMPANY SEND ME TO THIS JOKE OF A COMPANY AGAIN. And since they installed the windshield and it leaked all the time, it has shorted out my stereo and it no longer works. So now I have a clean car, but no stereo. If they'd done the work right the FIRST TIME, this wouldn't have happened. Save your money or insurance deductible for a better, more ethically minded company.???????????????Services: Auto windshield repair
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June 2023 by Meagan S.
My car was broken into and the back window was smashed through, I was scared and angry and desperately needed a solution. I called multiple places that could not get me one the schedule for weeks. With Jack Morris, that was not the case. I went into their office to see about getting on the schedule, the front desk ladies were amazing. They got my details right away, and showed empathy for my situation. Even better- they were able to get me an appointment the next morning! They had a technician come to me and repair my car while I was at work, he was very professional, fast and efficient. When all was said and done, my insurance covered the repair and I owed $0. I was more than pleased with my experience and will be recommending this business to friends and family in the future. What started outta week on an awful note, ended up as a distant memory because of this wonderful business.
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May 2023 by Christopher Gregory
Got 2 quotes before Jack Morris. When their quote came back almost half of what the competitors priced, I knew something was wrong. Once the job was complete, the total was exactly what was quoted. The service and communication was excellent as well. Kudos to this location and to "Chris H."!Service: Auto rear window replacement
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April 2023 by Wanda M
This is an A plus plus plus Company.took about 15 minutes. Good price. Taylor was AWESOME. Plus the front desk was excellent. Would definitely t go back. Wonderful company.Service: Auto windshield repair
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February 2023 by Ashley Edmonds
The service was so fast and quality. Pam helped me with all my needs and I appreciate your customer service. Will highly recommendService: Auto rear window replacement
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December 2022 by Garrett Jackowiec
I stopped in at this location for same day service to fix a small rock chip after a road trip. Fixed in less than 15min and I was on my way. Super friendly, fast, and excellent work!
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November 2022 by Kyle McBeth
Awesome company and people that work here they took care of me.Service: Auto windshield replacement
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November 2022 by Benny Johnson
Awesome service, and they did it at my office parking lot. No complaints!
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September 2022 by Jonas Alford
Ok so I have had many windshields put in at the Nashville location but this time I went to Hendersonville. The tech somehow got the mastic all over my console and down the front of my driver's seat this was very noticeable since I have light grey leather and it was black 3x4 on the console and down the front of the seat which I did not notice until I was home and sit in it ruining a pair of shorts. I was able to clean it off the console and seat but this was not a good experience also my wiper arms weren't installed correctly and scrub aross the drivers pillar this isn't a huge problem for me and I can correct it but I believe I will use another glass company from here on out.
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September 2022 by Jenny S.
Taylor did a great job repairing the rock chip in my front windshield. He was friendly and professional. I would definitely return to Jack Morris Auto Glass for any repairs or windshield replacement. Thank you Taylor!
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August 2022 by David Bower - Ride Till I Die
Replaced the rear window quickly. No leaks. No problems. Would recommend them.
