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November 2023 by Chase Lyons
They are the easiest people to deal with, incredible customer service.Units were super clean, and the place is very well maintained and feel super safe the way most of the units are tucked down in the valley.The move in process was PERFECT.They’ll email a gate code, you pull in, your units waiting l safely with a brand new lock on the floor ready to secure your belongings in the unit.Prices are great too! I shopped around a lot in the area before settling with them and I’m happy I did.
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November 2023 by Stefan Nistor
At the beginning it was the best storage I ever had, and I really like that storage, but but as soon as I was getting close to unpack my stuff and I put rating of 5.0 here it begins, there’s is small parking to the left of storage where some food place used to be and now land for sale, there is no parking sign of any kind. So when I was moving in I left my moving truck there twice so I don’t pay extra males. Got messages from Menager. That their property as well I apologize and never left truck there again. Then was unloading last time stop stopped there walked my dog sen manager outside sad hello and she was very unfriendly. I guess she had a bad day, walked across street got some food, ready to go to my customer police pulled in; check my id, okay I asked them what is the reason; they told me Storege manager called them saying I was sleeping in my truck; officer said you don’t look like you been sleeping and I didn’t. Officer told me they probably made mistake , and it not going to effect my lease. Just don’t stop on that parking lot. Okay I returned my moving truck a week later my access is blocked I checked my email; lease termination because I was sleeping in my truck on that day. So I called office she said it is corporate decision but she restored my access with a lot of lays till end of the month. I did find another storage started moving some stuff. But was not going to make it. So I did pay for another month. Because I was told my stuff going to action but they blocked my access. I called them they told me they will let me in only with moving truck in office hours; I’m working every day plus I got half of my equipment in my storage to make enough money to be able to move again. They would not let me in, I talk to my lower he said if they took your payment they cannot locked you out. So I called again and asked for a phone number of corporate office they refused to give it me. What should I do now call police to get in or pay my lower 500 plus to start working on them? This is a shame for company like that.
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October 2023 by admin @ecoscapesnashville.com
Excellent staff. I enjoyed the quick to help young lady behind the counter. (Jamie) She has always been exceptionally helpful.
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October 2023 by Jason Haney
I've rented here for years, and haven't had any issues. Jamie was helpful and quick to respond any time I had a need for assistance.I would rent here again.
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October 2023 by Mandie Moore
This is such a helpful and easy place to work with!! The units are easy to access, hours of accessibility are reasonable and pricing was right where I needed! Jamie was thorough and went above and beyond to get my last minute needs met! 10 out of 10 recommend if you’re needing a safe, secure and easy storage place in Hendersonville!
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October 2023 by Rayx Engineering
Great company to work with. We have used them for a few years and never any issues. Just added another space for storage and it went great and easy paperwork.
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August 2023 by Jay Spear
Jamie was very kind and super helpful in getting me set up with a unit. Great pricing for the quality of the facility and matched by excellent customer service. So far this has proved to be a wonderful choice and saved us in a pinch when options at their price point were almost nonexistent in the area when we were looking. Zero complaints at this time!
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August 2023 by Mike Credland
Aislinn was brilliant. Very helpful and went the extra mile to get things organized for me. I highly recommend this organization
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July 2023 by RAIZA COLEMAN
The lady was very pleasant and was very informative. This is the 2nd time I came to your storage facility, the 1st time it was a guy he was rude as soon I walk in the door, not smile or giving any info regard the units. This time the experience was awesome!! I am happy I have different experience and I am renting a unit with you guys.
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June 2023 by Marisa Fischer
The property is clean. The manager, Aislinn, is helpful and very knowledgeable. I’ve had issues at past storage facilities but this one by far has made me comfortable leaving my personal belongings at their facility. 10/10 recommended
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June 2023 by Wanda Rodenius
Grounds were very clean. Prices are very fair. Jamie was awesome, helped me a lot.
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June 2023 by Alex Ralston
The is a very nice facility with excellent service. The staff is very helpful and the rental is very fast. I highly recommend this place.
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June 2023 by Sherry G.
I have a unit here currently the place is very clean and lit. Stephanie the new lady is great! She is very helpful and friendly every time I go in to pay or see her out on the property.
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May 2023 by joshua miller
Place is very clean and professional and Aislinn is definitely awesome and the one to handle your business!
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April 2023 by Sherri Culp
Great experience! The young lady (Alaysn) sp(?) that helped me was a top reason I chose the place. Extremely clean, knowledgeable, and super supportive! I recommend they promote her. Best I’ve experienced when dealing with storage places. Thanks
