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October 2023 by Tanesha F.
I have been going to Tire Discounters since 2016. I have never had a problem until a couple of weeks ago. I went to Hendersonville, TN main street location. A different store manager. I got a brand new set of four tires on my Chevy Impala. I got a friend to pick me up before we finished breakfast they called car was ready. I was so excited went in paid. Got to Rivergate stopped to get gas and noticed a huge big scratch on my rim. I begin to walk around and noticed everyone of my rims were scratched 2 worse than the other. I immediately called hadn't been 15 minutes. Melissa the manager said oh no worries if we did anything we will replace them. I get back there 15 minutes later. Melissa and guys from the shop comes out takes pictures acknowledges they see it. Melissa makes a call and said she has to submit it for investigation. Ok for me no problem yet you told me on the phone it would be replaced. This is a Thursday I call back Friday it's out my hand just wait patiently. I call Monday and Melissa is very impatient with me saying it's Monday. They are probably busy. She begin to get very irritated and basically hung up. September 21st was my day of Service. No one to this day has contacted me. I have waited patiently. After the manager was rude and hung up. I love Tire Discounters I have taken multiple vehicles and have bought 3 sets of tires on different cars. I have sent several of my church members and Realtors friends here. This is unacceptable and I asking from assistance since this is out of Melissa control as the manager.
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September 2023 by Angela M.
My husband had an emergency situation last night and needed tires replaced for a trailer. He called the Myatt Drive location first and they referred him to the Hendersonville location because they had what he needed. He arrived around 5:00 and they had him ready to go by 6:00. Wonderful customer service! Thank you!
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September 2023 by Helena Armstrong
Ms Melisa and Alex are the best they was amazing they treated me like a Queen they ways kind they was the best I give them a ? the both of them and will send my Family and friends to them . Thank you for having Great worker.
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September 2023 by Niven Crenshaw
Greeted with a smile and a sincere can I help you. From beginning to the end everyone was great. They explained my repairs and future car needs.
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September 2023 by John A
Wanted to have a one stop tire shop to rely on. They did a fine job in the past, but now it's hit or miss with service.Just spent over three hours waiting too get a slow leak repaired and nothing was touched. Another customer said she's been waiting over four hours and she had an appointment.With all of the other shops in town to choose from you would hope at least one can step up with a level of service that makes them stand out.I had high hopes for this company.I hope I find better service at the next one.
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August 2023 by Chris T.
I phoned early morning verifying the availability of the tire that I needed. The tech confirmed. I asked for an appointment to have the one tire replaced and she gave me 11:30. It was 3:00 when the mechanic pulled my tire into the bay and finished in 15 minutes. While I do understand the appointment she provided was her best guess, it was an awful guess (poor if you ask me given the info she had). I did not have a good experience at all. She had only on tire mechanic on duty with several customers ahead of me. There was no way that he would get to me at 11:30. I could've delayed my arrival until after lunch at least. They should simply stop accepting appointments because it sets an ill-advised expectations leaving TD exposed to disappointed customers.
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August 2023 by Aundrea Raich
I came in today with a flat tire. Paco and his team did an incredible job of getting me fixed up and on my way - for free! They were all professional and so pleasant to work with. I’ll definitely be back to this Tire Discounters location in the future! Thank you, team.
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August 2023 by Justin S
Came in with a check engine light on. I had ran the diagnostic already and gave them the code it was giving off. Paid over $500 to have part replaced. Check engine light came back on the next day, same problem. These guys are probably great for tires, but I'm done letting them do anything to my vehicles.
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July 2023 by Kevin B.
Went in to have a tire repaired.The rack drug under my altima and ripped off a rubber flapp of which was dragging the ground when I got home.The tech had grease hands! Simple repair with a push pin and a little clearer all is good
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June 2023 by Edmond Lopez
Love this location. Adam and Oscar took of my vehicle and made sure everything was done correctly. They also advised me of a service that needed to be done and helped me put with getting that fixed. This is the main reason why that o keep coming back to this location, they always take care of their customers.
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June 2023 by Shane Roberts
Absolutely great experience! I had an early morning nail in my tire which I thought would be an all day event. Adam and has team took great care of me and had me fixed in no time. I will definitely be back!
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June 2023 by Bill Bayliff
This store is outstanding! Such personal care. Adam was so kind taking care my tire situation. Problem solved rapidly and back on the road.. Oscar was great too!Definitely recommend Tire Discounters and the Hendersonville locationTHANKS GUYS!!
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June 2023 by John Schmidler
I came in today with a flat tire and they fixed it immediately. These guys are absolutely awesome. I went to Firestone down the street and they charged me triple for tires. Don’t even hesitate, come to this tire, discounters location!
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June 2023 by Justin Rainey
Great location. Fast and friendly. Adam, at the front desk, helped me out tremendously with a balance and rotation and also helped me with locating a specific lug nut socket that I've had trouble finding. I will definitely use this service again and again. Thanks again you guys.
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June 2023 by Clay Murray
The guys here are spectacular; willing to help, are so friendly, and always rocking a smile. Adam in particular is a rockstar! Came out himself to assist me with a small issue I had with my car. If you are looking for tires or repairs, these guys are the best in town! ?
