Watches near Hendersonville, TN

“My wife went in to get a watch link added yesterday. She accidentally did one size too big so I went back in to take one out. She said they were incredibly nice and quick and I can confirm they were today as well!”

“I’ve shopped many jewelers over the years and this one has the best people yet! We’ve purchased from them 3x times now and the service is above and beyond every time. The quality of the jewelry is amazing and without breaking the bank. Thanks to everyone here for always make our experience so great.”

“I could not be happier. I lost my wedding band over a year ago so instead of buying a new ring, I decided to see if I could have something done with a couple of existing rings. I had contacted them about some custom work, combining 2 rings. Dwight Belew had done some work for me back in the 1990s so I actually talked to him and found he had retired. He recommended Gregory but stated that all their jewelers are very good. Jacob was my initial contact at the store and even he said Gregory was the best. My request was not an easy one - combining my grandmother's ring that was almost 100 years old with a modern one that had the main stone removed but channel sets were intact. I showed them what I was thinking and Gregory drew it out to make sure we were on the same page. They both spent around an hour in consultation with me. The initial due date came and went. I checked on it a few times over the next several weeks and it still wasn't ready. They were very apologetic each time and being a jewelry artist myself, I fully understand how things don't always go as planned so I was very patient about it. Would rather have it done right, than rushed. I finally got to pick it up today and I am thrilled with how it turned out. It is exactly what I envisioned and one of the most beautiful rings I've ever seen. I could not be happier with it! Jacob was nice enough to waive the appraisal fee because of the long wait. That was unexpected and appreciated . Not only with my job, but my observations of their interactions with other customers showed me that they truly care about making their customers feel important and happy. I would recommend them any day, all day! And as a side note, the store has the most gorgeous Christmas decorations!”

“It's so nice there so much decoration so much time to do it is so big and size there is so many Starbucks at a Starbucks and there is a bunch of rooms rooms are so nice really good hotel the things or other senses but other than that it is so nice”

“I was given my grandparent's original wedding set (65+ years old) and knew I would never wear it as a ring so with my Grandmother's blessing I decided to turn it into a necklace. I was recommended to visit Bill at Donelson Jewelry. As soon as I walked in I felt like they wanted to help me. I went in not completely sure what I wanted because I hadn't wanted to get my hopes set on something that wasn't doable. They talked to me about what I would ultimately like, what my budget was, and showed me some examples. They were very patient with me changing my mind a few times. The necklace was completed in about 2.5 weeks and I love it! Best, non pushy, experience I've ever had. Even if it is a journey for me they've made a lifelong customer!”

“Absolute top notch service with Renee from beginning to end. Went in for a resizing for a family member but unfortunately wasn’t able to get it done, but no worries. Decided to get a different piece instead. Renee took the time to answer any question I had effortlessly and smoothly, and I couldn’t have been more satisfied with my experience in Kay. Most places you feel rushed and you don’t get the personal interaction with customer service but I didn’t get this at all and quite the opposite, Renee is the absolute best. For all my jewelry needs in the future I have found a new place to go. Thank you!!”

“The GM Jessica and the 2 employees Ebony and Jerry were a big help. They went above and beyond, unlike the other location that I tried to purchase watches from. The next time I'm in Nashville, I will definitely come to this location.”

“I have never had such an amazing experience in a jewelry store. I worked with all the employees and they really made me feel like a valued customer. If you want to have a good experience as a first time buyer I highly suggest talking to Cristina, Presleigh and Sarah, they’re funny and pretty!”