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January 2024 by Ted S.
Always clean and organized! I've never not found a product I have needed at this location. The floor associates are helpful and friendly. Lines were not long at either self serve checkout or the registers. Good experiences every time.
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October 2023 by Hunter M.
Absolutely terrible experience with and online order pickup. No employees were willing to help and kept trying to pass me off to anyone but themselves. Waited over 40 minutes to pick up a single item. Couldn't get anyone on the phone. The number you call to notify them of the pickup is not answered and says to leave a voicemail which of course has a full mailbox. I assume my item was stolen by an employee and after finally reaching a manager they were able to go refill the order and get it to me. Don't use the online pickup unless you have a ton of free time and are ok with your items being stolen or "lost" by the employees.
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August 2023 by Peter Zahh
NEVER open
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June 2023 by Brittany M.
Constantly has panhandlers in their lot that approach customers asking for money, more panhandlers sitting in chairs at the entrances and exits. Not safe to go there.
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June 2023 by Eliza Walton
Money center hours should say 8am not 6am. This is the most trifling walmart with the most ratchet employees. That let you stand there till they are done talking to each other then be rude when you ask them a question. Never coming back to this walmart. Now i can see why this location only has a 2.5 stars smh
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April 2023 by Grace D.
I went to the tire center at Walmart in Hermitage, tn. One of the skinny mechanic called me STUPID MOTHERFUCKER BITCH!!I Highly recommend to go somewhere else. Where you will be treated professional and with respect
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April 2023 by Joshua S.
It took AN HOUR to get my pickup order. I avoid Walmart at all costs, but the one time I needed to buy a product through them for store pickup, they gave my item to the wrong customer. After talking with them inside, I was then told for some reason to go wait outside in a curbside pickup spot while they get my item. I then waited for over 30 minutes during which I called the store multiple times and multiple departments with no answer. The curbside pickup number goes directly to voicemail. I ended up going back inside where I had to wait for another 20 minutes for someone to bring me my item. I don't expect customer service to be good at Walmart, but it's completely nonexistent here.
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March 2023 by Steve H.
Woman in self check out after waiting twenty minuets for ID check I had a bad attitude and that she did not have to help me and started to walk off. I left $123 worth of items in my cart. I will never go back to that store. Amazon will deliver
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February 2023 by Vic B.
i can see why they are closing some of there stores because of there Cust service is totaly useless will never shop at this store again,
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December 2022 by Robin G.
This place has become dirty. They need to go through and give everything a really deep cleaning. It is a shame that the store that is not that many years old has so much crud in the corners.
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September 2022 by Kester V.
I'd rather go here than the target around the area! It's cleaner, more organized and the people that work here are way nicer!
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August 2022 by Julius J.
The Auto Center at this location is the best!Jay, the manager I assume is great! I drive from Madison to come to this location because of their great customer service, knowledge of issues and just great service. There are 2 locations closer to me, but I rather come to this one for sure! Jay deserves a big raise!
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July 2022 by Donte Sanders
Extremely dissatisfied with the customer service in the money center . Wakes in before 4 pm and was refused serviced. Terrible service