Xfinity Store by Comcast

Internet Service Providers
Hours: The Xfinity Store by Comcast located at 5522 Old Hickory Blvd in Hermitage, TN offers a range of services, including Xfinity Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments and pick up or exchange equipment at this store. Reviewers have had positive experiences at this location, praising the quality of the staff. One customer highlighted the exceptional service provided by Leah Xayasoeng, who demonstrated persistence and professionalism in resolving a difficult situation. Another customer with an autistic child was grateful for the kind and fast service, as the employees even put on a show to entertain the child. The store is known for its welcoming and helpful team, who have assisted customers with tasks such as switching addresses, updating modems, and entertaining young children. One reviewer even rated the service as a 10/10, highly recommending the store. However, not all experiences have been positive. One customer had a challenging situation where they were misled by a representative and ended up being charged more than expected for their Internet Essentials service. This led to service disconnections and a frustrating back-and-forth with customer service. Fortunately, the team at the Hermitage store was able to restore integrity and provide the customer with the assistance they needed. Overall, the Xfinity Store by Comcast in Hermitage, TN is praised for its quality of service and helpful staff, though the company's challenges with customer service have been noted by some reviewers.

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1. Hermitage, Tennessee