Fast Access Healthcare receives mixed reviews from its patients. Many appreciate the kindness and knowledge of the office staff and providers. The nurse practitioner, Rebecca Martens, is highlighted for her professionalism, helpfulness, and the time she spends with patients, leading to shorter wait times. However, some patients have expressed dissatisfaction with certain staff members. A nurse involved in lab work was described as rude and impatient, which impacted the overall experience for that patient. Additionally, experiences with other providers varied; while some found them to be attentive and caring, others felt rushed and dismissed, especially during a busy time of day. Despite these criticisms, the majority of patients find the office staff to be friendly and helpful, and many believe that a bit of wait time is acceptable when receiving quality care from dedicated providers. Overall, Fast Access Healthcare has its strengths, particularly in patient interaction, but there are areas in the staff's approach that need improvement to enhance the overall patient experience.
I am never a reviewer unless I’m really pleased. And I had to give a positive review Dr. Olivia herself. And listens so well. So glad I gave her a chance. Everyone needs a Dr. Olivia in theirs lives!! She’s truly an angel!
June 2025
This clinic has improved so much since I was there in the past! They are very efficient, and their standard of cleanliness exceeds expectations. Olivia was not only highly professional but also deeply caring - she really takes the time to listen and make you feel heard. Overall an extremely positive experience!
June 2025
Olivia and the staff here do a wonderful job. I am so grateful to be in their care and would recommend it here to anyone. Thank you, Olivia for taking such good care of your patients!!
