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November 2023 by Ryan Blainey
Nice and clean facility, good equipment. Door needs fixing
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October 2023 by Jannah M
I’ve been with this gym for about 2 years, I recently cancelled my membership. It was a good gym, clean, just nice overall. The last few months it’s been just disgusting. There has been pee on the toilet seats, left there for days - a sticky splotch in front of one of the toilets left there for days, hairs etc. The rags that are given to clean the machines off after use don’t seem to be cleaned as often as they should. The same one had been left on the same stair machines for probably around a week, and it hadn’t been washed. I’m not sure what happened to the door but it messed up and was hard to open, and I know for some it wouldn’t open at all. Scrolling through the negative reviews on here and seeing the responses to them just shows me the lack of professionalism with this business. It kind of went downhill, I won’t be coming back.
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October 2023 by Alexandra Lepley
take your business somewhere else. they overcharge me and after numerous emails that never received a reply and countless phone calls that the manager would never call me back. i got it "fixed" even though they wouldn't give me a refund which is what i asked for. they lied to me and said that my account had been fixed for weeks and they had tried to contact me. i canceled my membership after the terrible customer service i received. i will absolutely never go back here and advise you to take your business elsewhere.
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October 2023 by Hannah Byrd
I’ve been going to this gym for about three years now and I love it! It’s definitely improved a lot since I’ve been going. It almost feels like a family in there because of how nice the people are and the staff.
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October 2023 by Grace Vaughn
Joe the manager was very helpful and seems to really care about the place. Place looks kept clean every time I come in to workout!!
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October 2023 by Derek Tanner
Always packed late morning with people that sit or stand by equipment talking rather than exercising. Place is clean and equipment is in good working order.
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September 2023 by Kristan King (Kaycee)
I'm Loving this gym! The new General Manager, and personal trainer is amazing! He really takes the time to understand your needs and meet expectations. Super friendly, he placed my order for an amazing smores smoothie from scenic city smoothie next door. The gym is clean, and has a good vibe! I will continue working out here!
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September 2023 by Daniel Samuels
I had a wonderful experience at this gym the people are really nice and the staff are very friendly as well as helpful. I hope to comeback soon.?
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July 2023 by zachary coppinger
I have been a member of this gym for some time now, probably 1-2 years now and the cleanliness of the gym has went downhill drastically. 99% of the time the employee on duty is sitting at the desk not paying any attention to their guests (especially after the owners have left).Also, on a different note.. the door to the facility is either broken or the staff doesn’t lock it when they leave some nights.. 9PM on a weeknight and the door is completely unlocked, sounds like a safety issue to me.
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March 2023 by Josh Ark
They have some great equipment. Dumbbells go to 150s. Good sized gym. Staff is helpful and you can bring a friend
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February 2023 by David Howell
My family has really enjoyed this facility. The staff has been wonderful and the equipment is perfect for my needs. I am healthier now than I’ve been in a long time and I would recommend this gym to anyone.
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February 2023 by Emily RuBright
Love Snap! Have been going since they opened and have never had any complaints. Clean gym, great atmosphere and a variety of equipment for all of your exercising needs! Plus the owners are super cool too!
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February 2023 by Wendy Youngblood
This is a great gym. Very nice owners and staff. Clean equipment. And members are very nice. You don’t feel like your being judged while working out. #1 gym ?
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February 2023 by Josh Westover
New years resolutions or looking for another gym option? Check out Snap Fitness in Hixson! All the equipment needed to achieve your gym goals, safe and friendly environment, and well managed/owned/operated by a passionate and trained local guy.
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February 2023 by Lindsay Westover
I've been going here for several years. It's always been a nice clean gym, good music, never crowded, and the owners are great people! I prefer this gym over any I've ever been to.
