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March 2025 by Brandy Ledford
This is a very good place to have you family it is safe quiet and so nice and lovely here the office people are great makes you feel right at home as you are their family all animals are welcome all breeds that is awesome about this place I love this place I will live here for a while now
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January 2025 by Ashley Delashmitt
If you wanna live here don’t rent from building 2 the whole building has roaches and pest control doesn’t do very much.
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November 2024 by Mary Teague
Overall positive experience (especially compared to other apartments in the area), but I did have a rough experience with maintenance. While they were responsive, they weren't always friendly -- my key bent and stuck in my lock at 11pm, so I called the emergency number. The maintenance guy asked if I really needed him to come up there as he lived in north GA, I said yes because I couldn't get into my apartment or remove the key. In the interim, I was able to jostle the key loose and use a spare key; this made the guy angry - "Why didn't you think to call me back?!" I explained what happened and asked him to take a look. He came to my door, looked, and said it would have to wait until tomorrow. I was there for another six months and no one ever came back to fix it.
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October 2024 by Terrance Taylor
Everybody at the Cloverdale Leasing Office is very polite, respectful and nice! Especially for Kimmi, Catherine, Aleia, and Jessie. Great people! 5 Stars!!!
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July 2024 by Andrea Doran
I really enjoy living here at Steeplechase. Their Maintenance Team is very efficient and always do a great job resolving any requests that I put on the portal. I recently also experienced an HVAC issue with their vendor that supplies them and also at same time had a dryer issue. Property Manager Michelle was fantastic and very kind and apologized for the issues that I was experiencing and provided me a credit due to these issues that I was experiencing.
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March 2024 by Chloe Taylor
I just want to say John was one of the best maintenance experiences i’ve had. He was kind and sweet and got what i needed done quick with the schedule i have. if you get the chance, ask for john
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February 2024 by Kayla McCumber
The maintenance team installed our new dryer quickly and efficiently. They were kind, knowledgeable, and ensured everything worked perfectly before leaving. Excellent work!
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December 2023 by Nathan Cullom
I first want to say , that this is one of several nice luxury apartments in our City. We have several, and they are all competitive around the same price. It's just a matter of what you are willing to spend ?. It's also a matter of where you will like to reside inside or outside the city limits. Our Senic City is one of the most popular visitation city in the World ?. We are popular ! This area is popular as well. They are located about 8 miles from the ? of tourism. This is of course our Famous Tn. Aquarium. This Steeplechase Apt. Complex is located in the Hixson / Chattanooga Community. It is located across from Northgate Mall. This whole area has transformed into a very busy area . It has more nice apts around the mall. It also has nice restaurants, fitness centers ?, grocery stores, convient stores, hotels, movie ?? theaters, and parks. This Review is about Steeplechase. Got it ! Looking for a clubhouse, swimming pool, grill, with picnic tables, dog friendly, and fitness center. They gotcha covered ?. I had a personal friend that leased here. I loved my visits here as well. Lastly, the area is just as safe as anywhere. Then you guys should be Safe anywhere you go. Shout-out ?️ to management, and staff for the maintenance upgrades over the years. They have been here a while, believe it or not ! Still, everything looks really nice. You will thank them ? . They will thank you as well. I love ❤️ Chatt. Town Mr C.
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December 2023 by Edward Moran
It’s always hit or miss with these property managers. 75% of the time you’re probably going to get one that you’re not going to be comfortable with. Michelle is for sure in that 25% range. I’ve rented from MAA for almost 10 years and dealt with 6 different property managers. I did have a #1 however Michelle just took that spot.She stayed after hours to help me when she should have been home with her sick daughter. She fought tooth and nail to help me get the apartment that made me feel the most comfortable following my transition from Charleston, Sc. She also figured out issues before IT even had a chance to resolve. She literally can do it all.If I could give ten stars she would fill every single one of them.
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September 2023 by April Walls
The management team (Michelle and Aleia) at Steeplechase were incredible to work with from the very beginning. Aleia reached out prior to the scheduled tour to ask questions and to prepare for any specific queries or needs that I would have regarding my new potential home. Michelle was professional but personable and went above and beyond during the process to ensure that everything was handled for my move. The grounds were well maintained and you could tell that maintenance takes pride in their work and ensuring the physical structures are well-maintained. I am excited to call this community my new home.
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August 2023 by Courtney Shober
The first day we moved in we were told the air conditioning went out, the maintence man was very apologetic and fixed it immediately the next day. We were told we cant use our AC unit we brought with us "because the windows aren't structurally sound" which is kinda worrisome. Now we just discovered we have roaches which is the very thing we tried to avoid. It's clear this apartment is dated and not very clean. I wish they had put fresh paint in or at the very least did a full clean from the last tenant. It's OK for what it is.*Updated*I really appreciate the maintenence men, they deal with things so quickly and are so nice. There was a water main break this week and we were kept in the loop well and it was taken care of as quickly as possible. I like how they take care of the grass even in the places where the dogs use the the bathroom. You can hardly tell its a potty spot. For the most part I feel safe here. I do have a suggestion though, maybe install some speed bumps because I almost got nailed by a car on the way to the dumpster by some guy on his phone.
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August 2023 by Joseph Miller
This was exactly what my wife & I were looking for: well-maintained, low-cost apartment housing. Built near the year 2000, the apartments are a little dated, but very liveable. We are pleased with our experience.
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July 2023 by Giuseppe Troncone
I’ve lived here for a while now and have enjoyed my experience. Michelle and Aleia in the office are friendly and knowledgeable. John and Collin handle our maintenance requests in a timely and efficient manner. We recently rented out the clubhouse area and it was clean, and we had plenty of space for our event.
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July 2023 by Cecy Piemonte
Update - submitted a complaint to the management company and they were able to resolve the washer and dryer delivery in mere days. However, no apology from Michelle and now she’s retaliating. Trying to make me sign a paper copy of an addendum as if we didn’t just survive lockdowns where EVERYTHING can be done electronically. She’ll be the number one reason I’ll be leaving this place. So much unprofessionalism.This place has gone from decent to absolutely nightmare bad.Michelle did an amazing job of presenting herself and the property very well, but that lasted until I signed the lease.The apartment had trash in the cabinets, carpet is sticky from it not being cleaned, there’s numerous things in the apartment that show zero effort in fixing. For example, the toilet paper in the bathroom is placed crooked. Just lazy things like that. My laundry room fixture isn’t working and was told they’d come back to fix it, almost a month later haven’t heard anything. The kitchen and closet lights have issues with turning on as well, but I’ve already submitted 4 maintenance requests and am so sick of having people in my home the few days I can enjoy being home. The bottom of the kitchen cabinets are all scratched up…just shows no care for the place.I got the apartment because it looked calmed and family friend and I’m a single mom. Three times I arrived home with my child to my apartment reeking of weed. This was something I specifically asked Michelle about and she was adamant this was never an issue nor do they tolerate it, yet upon reporting it, no action was taken other than sending out a letter to the building. They’ll do inspections to make sure people aren’t hanging clothes in balconies or leaving trash in balconies, but they can’t do anything to stop illegal activities.I signed my lease in late March to secure a place, but didn’t move in until April. I was told the property would be adding washers and dryer’s and have been squeezing in a trip to the laundromat between a full time job, taking care of a child, and an active volunteering schedule for almost three months. Michelle finally told me they have started the process of adding washers and dryer’s, but although I told her I’d like to go ahead and rent them over a week ago, I haven’t heard anything.The apartment is cheaper than most, it is calm and neighbors seem friendly, great location, but I am already looking at new places because management has made it a horrible experience. This place has so much potential if they hired more capable people to run the place.
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June 2023 by Shauna Duvall
Ive lived here for a few years now and it's getting worse and worse, they play favorites, they only enforce rules for certain residents and not others, they let people have cameras which is an invasion of privacy, the office manager is a rude disrespectful unprofessional person who has no business being a manager! They don't have a pet friendly area like other properties do, no grills, this place sucks and I wouldn't recommend it! Oh yeah the cockroaches are awful! Disgusting!!!! Don't move here!
