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“Mr. Ellis is a great guy and knows his stuff. Another shop obviously lied to me to make more money. Mr. Ellis told me why I don't need that repair and demonstrated the fact to me - this will save me close to $1000 dollars in unnecessary repair costs. His honesty does him service, and won my business. Thank you!”
“If u need something in commercial done see James he helped me out when milan autozone lied about my warranty I will from now on do my business with Humboldt Autozone”
“After searching all the "best" places (5) in Jackson for an uncommon hydraulic hose and told "we don't have the right fittings", I took advice from HCI and tried NAPA Humboldt. Walked in with the hoses and when asked "can I help you", I said "I hope so but probably not". Scott then asked "wanna bet". Showed him the lines and within 10 minutes he had the new ones made with the right fittings. Even told me that he could have managed to use the old fittings to make new lines if he had to. I was about to panic b/c I had about 40 acres of hay on the ground and a baler with a busted line which was no longer available as a part. Was able to get the lines on and finished up the hay. They definitely saved my day. Will go out of my way to do business with them in the future. Thanks again guys”
“The staff here are amazing. They are attentive, friendly, helpful, patient, and knowledgeable. I am grateful I pulled into their parking lot. Everyone there, thanks again.”
“I had an excellent experience working with Tyrus and the entire sales team. Tyrus was professional, knowledgeable, and truly focused on helping me find the right vehicle—not just making a sale. He answered all my questions, explained everything clearly, and made the entire process smooth and stress-free.
The sales team was friendly, efficient, and transparent from start to finish. I never felt pressured and felt confident throughout the purchase. This was easily one of the best car-buying experiences I’ve had.
If you’re looking for an honest, reliable salesman, ask for Tyrus. I highly recommend him and the entire team!”
“I come here to get my oil changed. It's just $35 and takes about 30 minutes. It's only that long because honestly it's not that many workers here. I only remember seeing like 2 females and like 3 males but they switch out to where its really just 2 people on the floor. I think if were more hands-on deck, it would be quicker. But they always do a PERFECT job. When you come here, you'd just simply have to have a little patience. You can shop around a little and they send a message to your phone to let you know your car is done. Very neat! ?”
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“As so many other times at Steve Marsh Ford Kevin and crew was great to work with always will to go the extra mile to help! It's worth the drive from Jackson.”