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November 2023 by Kevin Jones
I have bought 10 vechiles from the staff here. They really make the experience great. From the sales team to the service team. They are very good company to do business with.
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November 2023 by Eddie Jones
They done a great job fixing our 350 superduty. Has a nice selection of vehicles there. Talked with Mr. Langley and he was real nice to talk with. A little ways in distance from where I live but I have no problem making the drive there for good service.
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October 2023 by Marsha
Brad Lovell is an amazing member of your sales team. He gave personal service. He asked me to tell him what I had in mind, then he matched it perfectly! He followed up with periodic calls to see how I adjusted. I felt that my needs really mattered! Thank you Brad for caring!!
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September 2023 by Cameron Cox
Bought a Ford f-150 Platinum from them today! I highly reccomend anyone looking for a vehicle to come here first, April knocked it out of the park along with Doug and all of the other staff involved, I told them I needed time to sleep on it and they were very accepting of that and did not pressure me at all. 10/10 experience
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September 2023 by Shanna Kelley
This is the third vehicle I've gotten at Gene Langley Ford. I already knew I wanted this 2023 Escape from looking online. This is the second vehicle Suzanne has helped me with. She made the whole process as smooth as possible. I've been a loyal customer for almost twelve years. I will continue to support them!
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August 2023 by Samantha M.
Okay so my husband and I have been looking for a bigger vehicle for over a year now. So my husband decides to take his 1995 diesel f250 with 127k miles on it up to Gene Langley to see how much we could trade it in for (we also trade my car in). We go up there to find the vehicle we want to see isn't even on the lot. It's loaned out to a friend of an owners but it should be back first thing Monday morning. So we go ahead and get our 2 trade ins checked out. They offer my husband 4k for his truck. We know it's worth and we try to negotiate but they refused. We said f*ck it and just go ahead with the deal. So after waiting, the guy didn't show up with the new vehicle till mid day on Monday, setting us back 2 days with cleaning and inspection. Ontop of that, they lower the price online and try to not honor it with us till I called them out. Then the guy who deals with the loans, isn't in the office once the cars actually ready. Everything took forever in this place. Do not bring your children bc it was not a fast process at all! So anyways we finally get the car and have to wait till Saturday to get it all finalized. A whole week to buy a vehicle! (The financial guy was suppose to call me with payment and never did). So less than a week later we see our trades on the website, they have his truck listed for 15K but swore up and down it wouldn't go for over 5k. SWORE on it! Said it would probably go to auction blah blah blah. I'm 29, my husband's 31 and we have 2 kids. We have a lot of car buying in our future and it won't be with GLF. They're just really lucky that I love my new vehicle and I'm okay with the price of it because if not, we would have walked on more than one account. That's the reason they got 1 star from me, only because I love my vehicle that they got lucky enough to get on their lot.
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August 2023 by Anthony Arnold
I had been searching everywhere for a Bronco Raptor. I called Gene Langley and April answered the phone. She let me know they have one on the floor and we made a deal over the phone. I was able to pick up my new bronco raptor, the same day and head home. the dealer did exactly what they said and everyone was very helpful. Thank you April for taking care of everything.
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June 2023 by Deanna Cagley
Best experience I’ve ever had buying a vehicle! Stress-free, helpful and very positive folks!! April Amos was a wonderful sales lady, who is now a friend! Olivia Lambert was incredibly helpful and was my initial contact. All the staff I met, were very genuinely welcoming. I travelled a long way to buy my beautiful Bronco and it was worth it. I highly recommend this dealership!!
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June 2023 by Denise Baker
I went looking for a nice vehicle and that's exactly what I found at Gene Langley Ford in Humboldt. I met a wonderful sales consulant named Suzanna Craig. I knew immediately that she would fine me what I was looking for. What a amazing woman. The next day I drove off the lot in a new Ford EcoSport. What a beauty. I absolutely love it.Suzanna made sure that I was very satisfied with my purchased and went out of her way to show me everything I needed to know about the vehicle. I am one very satisfied customer.All the employees were so friendly and very welcoming.Thank you Gene Langley Ford and my friend Suzanna. ?
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June 2023 by Diane Wicknick
I was looking for a used vehicle but was afraid my credit score might hold me back. April Amos got me into beautiful used vehicle. I am so pleased with the outcome. She worked with my husband and I to get us a great deal and we couldn't be happier. She was very kind and courteous and gave us some great choices. I would recommend Gene Langley Ford if you are looking for a great deal. Ask for April and tell her Diane and Scott W. said thanks so much. We love our "new" car.
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June 2023 by James Reed
Found what I thought I wanted on the Gene Langley web site, called and talked to April and she answered all my questions. Made a trip to Humboldt that afternoon and purchased a 2020 Lincoln Corsair from April. She was a very nice salesperson and handled everything easily and with the knowledge I appreciated. I would recommend her to help with your purchase. James Reed
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June 2023 by Brenda Moore
I was nervous about purchasing a vehicle out of state. Found the perfect one at Langley. The entire staff was great to work with. April Amos gave me a cell # and I was able to wrap up all transactions from out of state. Couldn’t ask for better service. And most of all I love my car.
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June 2023 by Tanner Gallik
Suzanne was a huge help and made getting a new car so easy. I was nervous since I’d never bought a new car before, but she was great and there was nothing to worry about! 10/10 great customer service all around
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June 2023 by Kathey Wiles
This was our third vehicle to buy at Gene Langley Ford in Humboldt. April Amos is always great to work with! Time is valuable ,and April makes sure we are are in and out quickly. Friendly, knowledgeable, and low-pressure sales people make this business a winner in my book!
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June 2023 by Justin Kelly
Drive from Southeast Missouri to buy a used Expedition. Staff was friendly and helpful. The expedition I can’t say much for. Thank goodness we bought the extended warranty. After purchasing the vehicle on 3/18/23, it did not pass Missouri safety inspection the following Monday. Brake pads and rotors had to be replaced for it to pass. 2 weeks later the CEL light came on, Cam Phaser issue. Spent a week in shop and got the SUV back due to waiting on additional parts. While waiting on the additional parts the transmission went out. SO the SUV has been at my local Ford Dealer since mid April. We put about 900 miles on it since purchase and have got to drive it about 3 weeks out of the 11! If you purchase from them make sure and check it out and pick it over with a fine tooth comb!!