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November 2023 by The Great Danton
Everything I was told from Verizon's customer service department went directly out the window when I walked into this Verizon location and was treated with nothing but disrespect and a condescending attitude when informed that EVERYTHING I was told by Verizon's customer service department was NONSENSE, which simply made me take my business elsewhere!.. Not one single aspect of what I was told (and promised) via Verizon's 1-800 number, nor Anything mentioned in Verizon's advertisements would this location honor and maybe I received some sort of bias as I am Obviously new to not only this area, but this state and if that is the case, Everyone working at this so-called "place of business" (if you could call it that) should be FIRED!... Verizon (obviously) operates through small print, false advertising, incompetent employees, poor coverage, dead spots and financial rip-offs!!.. A quick search on Google will verify I am Far from the only one unhappy with their so-called "service", if one could even call it that?...
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October 2023 by Tanya Arnold
Great customer service
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May 2023 by jaime walker
I'm writing this review on behalf of my mother and daughter who visited this location to turn in my daughter's old phone for account credit. My daughter never comments on anyone, however, she came home today and said the girl that waited on my mom and her was extremely rude, disrespectful, and not helpful. Her name, I later found out, is Meredith.First of all, Meredith, you have a lot of nerve being anything but helpful and nice to a 20+ year customer that has FOUR phone lines through YOUR store. How dare you be rude to a senior and a child!On a previous visit, we were helped by the district manager-Jessica, who was wonderful, friendly, and very helpful. However, when my mom mentioned being helped by Jessica, Meredith rolled her eyes at my mom and child and proceeded to become even more hateful! What is this girl's problem? Obviously, customer service with the Verizon Company has become null and void. How in the world can a store associate get away with treating a customer like that?? In my opinion, THEY SHOULDN'T. This will not be my only review because customer service needs to be reiterated almost everywhere! I will start with Verizon Wireless in Huntingdon, TN. PLEASE people, if you work in sales, the CUSTOMER is what keeps you in business and should be treated accordingly.
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April 2023 by Remote Pilot Services
This Victra is a great store, everyone is nice and very helpful. You can't blame them for Verizon's issues
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April 2023 by Remote Pilot Services LLC
This Victra is a great store, everyone is nice and very helpful. You can't blame them for Verizon's issues
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March 2023 by Madison Sipes
The employees are awesome especially Diana! She did such a great job setting up my new phone. I highly recommend this store.
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March 2023 by Sheryl Arnold
Very nice and polite ladies
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December 2022 by Cindy Cole
Had a horrible three days of trying to fix a brand new phone that had dropped connection to Verizon. I had been using the app and trying to resolve the issue, to no avail. Meredith at the Huntingdon store was very knowledgeable and fixed it in minutes! So thankful for her expertise and calm customer service! Thank you so much! ???
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December 2022 by Ramona Nelson
The techs were efficient & helped me find a great plan & promotion. So glad to have this store in Huntingdon!
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September 2022 by Julia Maddox
Great customer service! Checked promotions and made offers for me! Very knowledgeable and made my new purchase a great experience!
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September 2022 by Adam Crews
Diana and Audrey are exceptional! We are lucky to have them at the Huntingdon store.
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August 2022 by Jesse B. Burns
Came in on a day when I really did not have much time to ask questions and get all the information I needed but Audrey and Meredith jumped into action and worked really hard to get me some numbers. Was able to come back the next day and get all new phones for my lines, phones were in stock, all were transferred seamlessly and Meredith went so far as to pack up the phone that I needed to send back to Verizon. It was a flawless process and I could not be happier. Really happy to have this place here and not have to drive to Jackson to deal with phone stuff.
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August 2022 by Justin Dial
Mr. Ian Negri is very exquisite when it comes to Cellular devices which makes him a very dedicated individual sama….. oh my heavens
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May 2022 by Susan Damron
Very pleasant stafff help get the right phone for I need
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March 2022 by Sherrye Walker
Everything was great and was done quickly and efficiently.
