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November 2023 by matt moore
Great people and great costumer service!
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October 2023 by Daniel Hicks
Friendly staff had the parts I needed
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September 2023 by Trevor Galbraith
Quick service and had what I needed. A little more expensive than online but I didn't have time to wait.
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August 2023 by Nick Valadez
Easy employees to talk to and helped figure out what I needed.
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July 2023 by Scotty Mixon
Always have what you need
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June 2023 by Tracy Testo
I’m absolutely disappointed with Advanced Auto Parts! My husband and I had to drive out to help 2 little old ladies from our church who had their key break off in the ignition. A couple of guys attempted to help them get the key out. Even sold them some pliers to get the key out with. The men had no luck and apparently didn’t know what they were doing in the first place. And then instead of waiting around for someone to come help. They closed the store and left these ladies sitting outside stranded. Shame on Advance for not training your employees better. They should’ve at least waited to make sure these ladies were safe. Anything could’ve happened to them. ??P.S. My husband did your job for you. He had the key out and started in a 2 seconds! ❤️Also failed to mention that they (Advanced Auto Parts employee) was the one who broke the key/fob after it got stuck in the ignition.
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May 2023 by Jacob Jackson
Wouldn’t deal with advanced again, been a customer for almost 2 decades, have had issue after issue with this location causing me to not be a customer of theirs anymore. I have 3 separate accounts, 2 personal 1 business account with advanced auto. Somehow when trying to return the wrong sized belt they sold to me none of my accounts exist according to the staff here where I buy my parts and have my accounts refusing to refund the item they sold to me which was the wrong item in the first place. Pretty let down by the “customer satisfaction” of this pathetic parts store staff. Thanks for clearing up that the tens of thousands I’ve spent over the last 20yrs has been not appreciated.
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May 2023 by Wyd Glide
very nice employees, easy access, handicap parking, order online and pick up at the store ....five star
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April 2023 by Yourbanker
My favorite parts store in Campbell County!????
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February 2023 by Jason Leach
A little high on their prices but good service
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October 2022 by John Heatherly
Friendly staff and fast service!
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July 2022 by Jessica Stevens
Jeff!!!!! The BEST!! We came down to Norris lake and our Tritoon wouldn’t start. Spent two hours at the marina, couldn’t fix after troubleshooting multiple issues. Called Advanced Auto Parts in a panic!! This was our week long vacation with family on Norris Lake. We were transferred to Jeff immediately, he said to bring it on in. Fixed the issue within 3 mins. Immense knowledge. So personable. Great guy! So happy with our service and so thankful for people like Jeff in this world!!! It’s hard to find people so kind and knowledgeable! Any outboard issues around Norris Lake, Jeff is your man! Thank you Jeff!!
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July 2022 by Jennifer Walker
They helped me diagnose my car noise. Very friendly.
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April 2022 by Tina Hurst
Priced too high, no one wanted to help with customer service
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April 2022 by Tom H.T.R.
New store manager that rides his black Harley has the personality of a dish rag. Just made my last purchase from that store. Felt the tension in the air when I walked through the door.
