Food City is a locally owned and community-focused food retailer with stores located in Southeast Kentucky, Southwest Virginia, Northeast Tennessee, North Georgia, and Alabama. Based in Abingdon, Virginia, the company has been committed to providing value for over 100 years, offering conveniences such as pharmacy and fuel centers in their grocery stores, as well as curbside pickup and home delivery. Customers praise the unsurpassed level of quality and unbeatable prices at Food City, with one reviewer describing it as "almost as good as Publix." The Oakridge store, in particular, is praised for its exceptional customer service from every employee, and the store's layout, meat department, and cake selection are also highlighted as standouts. The stores are described as clean, brightly lit, and busy, with a well-laid-out design that makes it easy to find what you need. The bakery, meat counter, and seafood salads are popular, and the addition of a Starbucks in the store is a welcomed convenience. Managers are attentive to customer issues and ensure they are resolved promptly. Overall, Food City is a valued community resource, offering a high-quality shopping experience with a focus on customer satisfaction.
