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February 2025 by Bobby Bedwell
Very good place. Employees are respectful and helpful
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January 2025 by Cabins woods Creeks
slow check out
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January 2025 by Brenda Sanford
Excellent customer service... They are so kind and friendly... If they don't have what you won't , they will try to get it for you.. manager is just awesome... Go by and see them..
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November 2024 by Robert Crowe
I’ve spent $400 at least in the last two weeks went in today about 2 o’clock three men standing at the back counter where they make keys. I said excuse me not one of them looked up at me. I said excuse me again then I was acknowledged. One behind the counter, two not doing anything. I just had a question but all THREE were too busy I guess to answer a question??!won’t ever be back won’t ever spend my money there again
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November 2024 by Charles-Ray Pennington
Called around to find out about refilling propane tanks and this place was the only place around that could do it. Extremely affordable and such amazing customer service. Will definitely be my go to place from now on for propane refill.
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October 2024 by Megan Graves
Everyone I worked with was so incredibly nice. Ms. Cricket was an angel and helped me get exactly what I needed. I can’t recommend this place enough.
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June 2024 by charles powers
I had an altercation with a salesperson on Sunday June 2nd 2024 . Man was extremely rude and angry about me picking up some metal in the parking lot and placing it in the wrong dumpster . Reported this to the manager on June 3rd and was asked to accept an apology that was as rude and condescending as the incident that occurred. Asked the manager to have owner call me and no response. I’m a business owner myself and have been in customer service for 25 yrs . No way should this have happened and the employee still have a job . I’m in the process of contacting corporate and we will see what happens.
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April 2024 by Brayden
Guy over the phone was rude. Got there 11 minutes before closing and the door was locked..
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March 2024 by Jeanne Tindell
Katie's Haulin Hogg Barbecue Sauce!!! A MUST try and found at Ace Hardware in Jackson, TN. Locally made. An old family recipe. It comes in original and spicy. Don't start your summer without it! You will LOVE this sauce!!!
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January 2024 by Nichole A
Guy over the phone was rude. Got there 11 minutes before closing and the door was locked..
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January 2024 by Khang Ngo
The only place in town offers refilling propane tank, like big one.It is pretty small though, more like a neighborhood hardware store. It still carries most of the necessary thing for house maintenance. I recommend calling before coming to check if something is in stock. I got in a situation where the website said this specific store had an item in stock, but it was not. Even a staff said it was weird because their system said so.
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January 2024 by PRIM3 KR3ATOR
Everyone in this store is very kind and willing to help.
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September 2023 by Kevin Engelhardt
It is disappointing when a store won't stand behind its service or honor a sale. This store rescreened 17 screens for us and did wonderfully on 12. 3 are way out of square and 2 were assembled incorrectly. They didn't offer to correct the issues and refused to refund my money. I received nothing but argument and blame switching back to me. They could not fathom that the screens were perfectly square before they worked them. Complete denial. We spent close to $1000, but they wouldn't correct $100 to show they respected me as a customer. Corporate refused to assist me since each store is independently run. Doesn't say much for the brand.
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June 2023 by David Mayo
Good prices, excellent service. I wish they had a store in South Jackson.
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January 2023 by Robin Ray H.
I purchased a craftsman chainsaw on 12-13-2022 from ace hardware in north jackson tennessee. i was offered a separate warranty other than the one that was though craftsman though ace by the associate ih the store. i purchased it. 3 weeks later the chainsaw stopped working. i took it back to ace hardware where I purchased it. they told me to take it to western auto in jackson to get a refund. i did the nest day because western aut0 was closed during the time that they told me... See more -- in Henderson, Tennessee.
