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April 2025 by Sketchy Dwarf
Went in to get the oil + filter combo for my vehicle and my wife's vehicle. One combo was $27 the other was $37. Pretty straight forward $27+37=$64 + tax = $70
The employee clearly knew nothing about vehicles or even what a Toyota Rav4 was... anyways
Employee rang it up to be $78, I respectfully explained it didn't add up. I get the run down the oil is just more expensive than I thought, Valvoline doesn't have a filter so they had to add one, I picked the wrong oil, the system is listed differently. The manager tried to help but couldn't get price to change, then tried to sell me semi synthetic to lower the price. I eventually took the sticker off the shelf and showed which one I wanted.
By this time the clerk was talking about me to another employee about how I was cheap for trying to get deals and they were laughing.
After 15 minutes or back and forth the manager realizes the clerk range up an additional filter that shouldn't have been added. No apology, clerk still acting like I was the one in the wrong. By this point I left without buying anything. No honor or stepping up owning to your mistakes and lack of respectful character. I can't understand how someone can be so incompetent to realize $27+37 = 64 + tax would never be $78... these people are a joke.
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April 2025 by Holly Edwards
Today my 20 year old daughter and I went to Autozone South. She had gotten brakes for her van (her first vehicle) and they weren't the right ones. Chayton M. got us fixed up and he was so very nice and helpful! Yall are very lucky to have him at the South store!! What a genuine, kind young man! THANK YOU SO MUCH CHAYTON for making our whole day much better u rock!!
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March 2025 by Keith Coffman
It's best to drive on my... they don't have a clue! Couldn't find the part, even after I gave them the part number. Kept trying to tell me I needed a total different part, not what I asked for. Then got very rude. They don't have a clue!!
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February 2025 by wanda mainord
What happened to Auto Zone on South Highland? Whatever happened to good old fashioned customer service? I've always had a good experience there, but after today don't think I'll be back nor recommend this store to anyone!!! Kay Vescovi and I both took our trucks there today to purchase new batteries at a total cost of $542.12 with installation. A very nice young gentleman wheeled his cart of tools out and changed the battery in one truck and walked back into the store. After waiting for over 30 minutes, I went back in with receipt in hand , stood in line and was told there are only two of us working and if I could wait for them to clear out some of the customers they would see if they could help.What!!!!!!!!!! I was there first before these other folks came in and I'm being put on hold? NOT HAPPENING!! Since the young man left his cart of tools outside, Kay and I changed the battery on the other truck ourselves. Shame, Shame on Auto Zone. I will highly recommend folks to do their business next door at Advanced Auto Parts. Not so sincerely,
Wanda M. Mainord
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February 2025 by matthew mitchell
Jess and the girls are money!!
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January 2025 by Cynthia March-Prather
Great customer service.
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November 2024 by David Fegett
Fegett automotive service LLC was awesome they told me they got their parts here too
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August 2024 by A Howell
I ordered a dipstick for my car before the 4th of July. When it came in it was not what I ordered.I went there and ordered another one and paid for that too. Waiting to talk to manager because 2nd order has not gotten there yet. The second order was a different price which tells me that someone made a mistake the first time. Everyone can make a mistake just do the right thing and admit it
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April 2024 by Jo Lea Hayes
I was treated as if I was the only one there they took care of my problem in a timely manner and got me me out with out breaking my bank bank account. Thank you
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March 2024 by K S
Great customer service!
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February 2024 by matthew bond
The place is great but there are some workers who are rude and short with you when talking
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February 2024 by Kimberly Taylor
In and out quickly.
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January 2024 by Fallon S
I was charged twice for one transaction. They never honored my warranty, and Carla the store manager is a liar and thief. I hope she loses her job after cooperate investigates. Just imagine how many other non mayo looking people she's done this to, but ALL dog smelling bigots will have their day of judgement.
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December 2023 by Deborah Banton
Nice people great service kind helpful and had just what I needed
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November 2023 by Ty Drake
Very knowledgeable staff, made sure to walk me through everything over the phone. Very well taught workers and never had any issues out of them other than having to wait on parts to come in.
