“Cori Lawhorn was amazing BUT it is disappointing to see that the office was not closed for Juneteeth(a federal holiday). I would appreciate this holiday being recognized in the future. I am giving 4 stars for Ms. Lawhorn only.”
“It's awesome to have that personal relationship with the people who manage and invest your money. I know I can trust what Chad P Wilson recommendeds because he's a professional and only wants the best for his customers.
If your looking for a bank that cares and wants to have a professional, but personal relationship, this is the place.”
“Mesheika Ragland is the Branch Manager and you can't find anyone any nicer or faster then her getting us financed. We have used her for many years and I won't go anywhere else. Great interest rates also.”
“I really enjoy banking with Leaders. Peyton and Kevin are always courteous and serve my family with excellence. I always appreciate their wisdom when I drop in or call.”
“The Manager who is over Oakland & other branches, when I asked about mortgage loans directed me to a Loan Officer., who met with us in Oakland.. There are bumps along the way with a mortgage loan, but the interest is good. We haven't closed yet, but will very soon.”
“Ms. Lana and the lady (who’s name I forgot to ask for :( she was at the back desk by the drive through) were so so friendly and efficient. Thanks for your help today sweet ladies! I know who to get all my cashier checks from now haha❤️”
“Really impressed with this bank. The staff knows you by name, answers questions without rushing, and actually takes time to help. Setting up an account was simple, and they explained everything clearly. It feels personal and straightforward — a nice change from the big banks.”
“In the course of acquiring my loan, I had the pleasure of working with Terran Person. He could not have been more professional, knowledgeable and helpful. His assistance in establishing on-line banking procedures and applications was very eye opening and useful. Customer service seems to be a lost art these days, but Terran is certainly the exception and look forward to working with him and FSFCU again in the future...”
“Bethany H. at the Thomsen Farms branch truly went above and beyond for my husband and me when we unexpectedly decided to purchase a car. She handled everything quickly and professionally, making the entire process smooth and stress-free—even though we live in Olive Branch. She kept us informed every step of the way, coordinated seamlessly with the dealership, and ensured all requests (including overnighting the check) were taken care of without any hassle. I can’t say enough about how positive this experience was. Highly recommend! She is my “go-to” person when I have any questions on my banking, from here on out! Thanks Bethany!”
“I had to make a visit to the branch on Oil Well on Tuesday 1/23 because my mobile deposit hadn't been working. Ice been both calling and using the chat to get this addressed and got various excuses and no results. Mr. Earl Ingram helped me. It took awhile but he didn't give up until he figured it out. It was during lunch time when I stopped in, but he was patient and courteous. He answered all my questions and finally solved my problem. I believe he is a really great asset to the bank. Your help was very much appreciated.”
““I had a great experience with Linda Lewis today. They were friendly, patient, and very helpful throughout my visit. They explained everything clearly and made the process quick and easy. Excellent customer service and a very positive attitude. Thank you for making my banking experience pleasant!””
“I really appreciate this branch. All the employees treat me with respect and I know each and every one by name. I have been banking here for many years and definitely recommend!!”
“Commercial Bank & Trust is by far the best banking experience we have ever had. They have always treated us with kindness, respect, and professionalism. We recommend all of our friends to use Commercial Bank.”
“Earl is absolutely wonderful and has a great team supporting him at the branch on S. Highland. Everyone go by today and visit this branch for your banking needs, you won’t be disappointed. Earl continue to be the olive branch to the community and your authentic self. Blessings to You and your Team! ??”
“FirstBank is fantastic! To them, community matters. Brian is great. Corey is great. The entire staff is welcoming, friendly, and professional. FirstBank has EARNED my business and I will remain a loyal client of theirs!”
“Kenyatta was patient and very knowledgeable.
She showed excellent customer service..
I am inviting her to speak to the youth at my church about money..”
“I've banked and done business at Resource Federal Credit Union for YEARS and they never fail to impress. Every time I step in the door or pull into the drive through, the folks there are always polite and super helpful. Jennifer Gibson, the branch manager downtown always goes above & beyond to help me out when needed. She has a true servants heart and is the best when it comes to making sure their members are satisfied!”
“I have been with this bank from 1994, when they used to be First South Bank
When Simmons took over, It was easy transfer. Didn't have any problems. And it is always pleasant to deal with everyone. They are friendly and helpful.
Keep up the excellent job. Thank you.”
“Attendant was very friendly and she was efficient. It's easy to get if you're going south. If you're going north, it's still not too bad unless it's rush hour”
“Great branch! Eric went above and beyond to get my wife and I situated with our new account. Ran into some hiccups after everything was setup and again he was more than helpful. Best bank experience I’ve had in a while!”
“I’ve had a great experience with First Horizon Bank on Oil Well Rd in Jackson. I use them for both my personal banking and my business banking, and the team has always been professional, helpful, and easy to work with. They make the process simple, answer questions clearly, and provide the kind of local service that makes a difference.
I appreciate having a bank that understands both personal and business needs and treats customers with respect. Highly recommend this branch to anyone looking for reliable banking in Jackson.”
“Jonathan Pounds, the branch manager, is amazing to work with!He has helped me set up Personal and Business accounts!Goes over all your options! He is a great communicator, knowledgeable, and Shows you different products the company offers that can suit your needs!”
“Great people working inside her name waswas Jasmine, she was very professional and helpful and concerned about her customer she deserves a lot of credit, for her customer service she really put the service in banking & taking care of a customers”
“I had an excellent experience with Leaders Credit Union! From start to finish, the entire loan process was smooth, efficient, and stress-free. I had the pleasure of working with Shelly Boxx, and she was absolutely amazing. She was knowledgeable, responsive, and incredibly helpful every step of the way. Shelly made sure everything was handled quickly and kept the process moving seamlessly all the way through closing.
I truly appreciate the outstanding customer service and professionalism I received. I would absolutely recommend Leaders Credit Union to anyone looking for a loan. My experience was so positive that I plan to continue working with them for all of my future loan needs. Thank you, Shelly, and the Leaders team, for making this such a great experience!”