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February 2024 by Jack Edwards
Never has what I need or want, always leaves me lacking in both quality and quantity at the worst possible price!
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February 2024 by Big Daddy
Replaced 75 inch Hisense google TV for a 75 inch TCL google TV due to popping noise in speakers. The TCL has no problems. Really satisfied with the google platform.
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February 2024 by John Venable
Exchanged TV for a different brand
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February 2024 by Gary Williams
There are always enough staff on site to assist.
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February 2024 by Denise Irish
Love this place but low staff
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February 2024 by Gary Lamberth
They were very helpful and had what I needed without having to wait.
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January 2024 by Jan Crosby
Will charge you for a pick up item that you never received and refuse to view cameras to prove it. Absolutely ignorant. Do not order for pick up here. You’re better off picking the items with your own hands. Do better
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January 2024 by Jody Wilson
This was my second time in this store and probably my last. ZERO customer assistance at this location. I was set to buy a new watch but after waiting half an hour for someone to assist me, I gave up. If you will need any assistance, you should go somewhere else. I asked 3 times for someone to get the watch I wanted. The reply I got was "I've called for someone to help you 3 times. Maybe you should come back later". Completely unacceptable and rude. If I could give 0 stars I would. I will not be back.
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January 2024 by J Pitts
Went to Best Buy recently to compare a few smart phones before purchasing. Did some research and had it down to two phones based on my needs. I go in and find the two phones and am trying to compare when a BB Associate asks if I have any questions, so I ask about the two models and she asks which phone I currently am using, I told her I was using an older model iPhone and she said I needed to stick with iPhone not to switch to Android, people find it very difficult to make that switch. My main purpose of getting a new phone was to get something that would connect to my vehicle and my current phone was too old to perform that and I told her my price limit. She continued on telling me that both the phones I was looking at arent worth a lot and will not last me six months then I will have to run back to Best Buy and purchase yet another new phone. I told her that I only wanted to spend X amount, she then suggests an iPhone SE, which is double of what I decided on spending. It was then, without getting any advice on why my picks were both junk in her expert opinion being told I would regret the purchase and ultimately be back to Best Buy to purchase an iPhone. I could see she was not going to help me and told her thank you and went back to looking at the models I came to compare. A man that was setting up a Samsung display saw this unfold and came up to me, as he worked for one of the phone companies I was interested in purchasing and offered to shed some light on the phone as it was only released a week ago, he went through and we compared specs of the two phones. His help was priceless, its exactly what I needed to decide on purchasing a new phone.Then came the problem of finding an associate to go in the back and get the phone, the Samsung man couldnt go in the back, nor check out the purchase. Searching the store to find someone was impossible. Giving up after 7-10 minutes. Yikes, Best Buy, you just lost my business.
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January 2024 by DANIELLE HOPKINS
No direct line. Everytime you call, you get sent overseas. Best buy do better! Fix this!
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January 2024 by Heather Bramhall
They always have what I have what I need.
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January 2024 by Jeanne
This store had the lowest price for what we wanted and free shipping! So happy!!!
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January 2024 by Tracy B
We were looking for a sound bar, but we didn't know anything about them. A young man took the time to show us several different types on display, so we could hear the different sound they had. He was very helpful and knowledgeable. We decided on a Samsung with a subwoofer that sounds great. I asked his name so he would get commission. Surprisingly, he said that's not necessary, we don't work on commission. So, he did all that just to be kind, and I didn't get his name to brag on him. However, it was 1/6/24 between 5-6 p.m., if you see this THANK YOU! Jackson, TN store.
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January 2024 by Darlene Monroe
Always helpful
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December 2023 by Dream Kitten
I always look for Samsung cases for my +23 their selection was humble and not anything for someone eclectic like me. They had very helpful staff. just pointed me where things were. So nice.
