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February 2024 by Cindy Hause
The outer door did not fit in frame -- air passed from outside. Was not very clean. Cobwebs in dirty curtains, air vent in heat/AC unit packed with dust bunnies. Staff working front desk could not answer simple questions about area.
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January 2024 by Tony Kunz
Card keys didn't work and still didn't after reprogramming on cold rainy
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January 2024 by Michelle Morris
Have history with this place. The front desk clerks have always gone 110% every time I've stopped at this
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December 2023 by Dolores Robinson
The accommodations are exceptional, and the staff is friendly as well as helpful. The breakfast was hot and opened on time. The area is clean and pet friendly. I will definitely be coming back.Rooms: Clean and very comfortable beds and quiet peacefully rested.Nearby activities: Walking distance to shopping and eateries.Walkability: Close to convient store Mc Donald's dollar general Old Towne Spaghetti store Hair & Nail Salon as well as Grill and Bar..
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December 2023 by David Todua
I dont know why it has 3.7 star rating, it’s clearly misleading. Saw a cockroach on the door. Breakfast was 1 banana. Payed 100$ cash for this place. I had driven 10 hours, otherwise would have left after seeing the room.Most negative comments seem true.
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December 2023 by Troy Stuart
Great room, nothing fancy but comfortable and clean.
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November 2023 by Jerry Borsh
Bring your own mattress.I'd guess that rotating the mattress is not part of cleaning the room. 2 queens with fat people holes on the side of each. You'd keep falling into this pit and have to claw your way out, more exercise than rest. Ended up sleeping across the foot of the bed. They should have paid me to stay there.
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October 2023 by Jeremy Fisches
Got stranded in town a few days ago, seemed like a good hotel.Front desk staff was pleasant. Rooms are a little dated. Wifi is okay. Bed was comfy and clean. Flooring is slippery, even when not wet.Found a little roach friend here, who really liked my boxes for some reason. Only one I saw, so I killed it, kept the lights on, and it was fine.Overall, not bad and better than paying more at some of the other hotels in the are; of which I would assume you’d run into the same problems.Thanks guys
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October 2023 by David Stubbs
The staff was very friendly and helpful. The evening desk clerk was really great. She tried to help at every turn.The breakfast was good and plentiful.The rooms are not good. Old and dirty. There was literally sandy grit in the bed.The location is terrible. The staff can't do anything about the apparent drag racing going on right out front at all hours but between the noise and the dirty room we won't be back.We're diamond members and they made a big deal about that when we checked in so I wonder what kind of room other people get. WAY too much money for what we got.Rooms: Dirty and run down. There were dirty fingerprints all over the door and on the walls. The bed had grit in it. The door wouldn't close all the way without forcing it.Walkability: Not walkable
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September 2023 by Danae Sandwell
This is hands down the nicest pet-friendly Best Western that we have ever stayed at! The staff - Amazing, the room - clean, well appointed, the grounds - great dog area, very clean and well maintained! We will definitely be back on future visits! Thank you all so much!!!!!
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September 2023 by Marci Warren
Room was decent for the price. Whatever they mop the floor with turns your socks and feet black. Pool was closed early in the evening when we arrived. Would've been nice to have used it.Front desk lady was very friendly. Beds were comfy and clean. Overall good experience.
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September 2023 by Danielle W
Just tried to reserve a room. Phone rang until my husband and I wondered if we should avoid this place. Barbara eventually answered and then immediately hung up on me.I called back, assuming we were disconnected. The phone rang endlessly again... only to be met with a flat "okay?" when I politely mentioned being disconnected. She then yelled "I COULD NOT HEAR YOU SO I HUNG UP" This hotel DOES NOT want your business. Period. What an insanely unprofessional 60 seconds. I went elsewhere.
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July 2023 by Ronald Sheats
The place needs some updating and general maintenance. The staff were friendly and helpful. The room appeared clean except the floor. Which you could tell had been dirty for a while. Our socks and feet were black from walking on it. None of the cleaning crew we saw even had a broom or mop.Noteworthy details: Close to the interstate and yet quiet.
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July 2023 by Paul J. Nelson
Rooms are ok. The lady that works the mid shift. 2 to 10 is rude. The bottle sheet is 2 times to small for the beds. The hair dryer in the room didn't work and they can't change them out. Not worth the money.
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July 2023 by Anna Knock
We came in tired after a full day of driving and we're greeted by the nice lady at the front desk with the cool parent earrings, we were given our room keys and immediately went up to our room, the whole room was clean, the bed super nice, and some of the softest pillows I've ever slept on. We stayed in a suite which was really nice having the two separate rooms. I was worried we would hear a lot of disturbing sound since we were booked right at the top of the stairs but I didn't hear a thing! The breakfast was super good with waffles, bacon, eggs, fruit salad, and a bunch of other really yummy food. We normally stay at the other Best Western but I think we're going to switch to this one from now on!
