Boot Barn is a well-stocked store with a large selection of boots and western wear. Customers appreciate the friendly staff, especially those who provide helpful recommendations. The store has a nice appearance and offers a variety of leather boots and accessories. However, some find the store crowded and lacking in certain items, such as kids’ clothes and specific sizes. Service experiences vary; some customers report helpful and knowledgeable staff, while others mention slow checkout times and unhelpful assistance, especially when searching for specific boots or during busy moments. Parking can be tight, and at times, employees may be distracted or not immediately available. Overall, Boot Barn is a good place for western footwear and accessories, but visitors might encounter occasional service issues and limited options in some categories.
Nice selection of men's and women's clothing, boots and hats. The staff were all very friendly and helpful.
March 2024
Great choices of everything...nice staff place is clean. Try them
March 2024
Enjoyed my visit to Boot Barn. Came in looking for a Hat and left with 2. The Gentleman working the hats section was very knowledgeable and personable. Noticed 1 hat had a defect when I got home, came back next day and they swapped it no trouble. Will return to shop again.