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February 2024 by Cindy White
Great western gear
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January 2024 by Dax Coleman
I went in this morning to buy a pair of boots. I knew exactly which ones I wanted. All I needed was someone to get my size. Not one person asked if they could help me or even said anything to me other than that picking up a boot by the front door will set off the alarm. I was literally holding the boot I was wanting to buy. The woman never even walked over simply commented from across the store and then turned around and went back to ignoring me. Guess if you can’t buy boots if you wear shorts and $200 sneakers.
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January 2024 by Sherry Wells
Great place, great staff!
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November 2023 by Chadwick Madison
Clean store and very friendly staff.
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November 2023 by Maricruz Ibarra
I found what I was looking for and they are very friendly, I recommend it
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October 2023 by Olivia Mann
Went in to return some unworn boots, and did not even receive any help to shop for another pair. I decided to just return since I couldn't get help, and I was told that couldn't happen due to a past store manager "not following policy." This came from the new store manager who was just standing at the front chatting with other employees. I sure do miss the other little blonde store manager that was there.
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September 2023 by Olivia Lovell
Went in to return some unworn boots, and did not even receive any help to shop for another pair. I decided to just return since I couldn't get help, and I was told that couldn't happen due to a past store manager "not following policy." This came from the new store manager who was just standing at the front chatting with other employees. I sure do miss the other little blonde store manager that was there.
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September 2023 by Matt Reeves
It truly astonishes me that there was nobody working in the front of your store and every restroom and every fitting room was locked shut, obviously because you all think you’re in a crime ridden neighborhood. Over in Nashville, you don’t have to ask for permission to go try on a pair of wrangler jeans, you can just do it. If you all think you are in such a crime driven neighborhood that you can’t keep your restrooms publicly open nor your fitting rooms, you should close your business. You just lost about $150 worth of sales due to you having no one out front working today, and every dressing room door locked, so I could try on nothing. Ridiculous… it truly is.
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July 2023 by Mrs.W
Helpful staff, a lot of variety of boots for men, women and children!
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May 2023 by Robert Hesse
It's OK, they didn't have the work boots I wanted and the sales person who waited on me seemed clueless when I showed her the boots I wanted. (Thorogoods) I ended up leaving and ordering the boots I wanted from Amazon. They lost a $280 sale due to inexperienced help. Maybe next time.
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May 2023 by Tina Shilts
Stood by the cash register for 5 minutes and no one to check me out.All the woman were by the dressing area gossiping away...I had to walk across the store to inform them I was ready.smh Some of us mom's have little time and want in and out..with our busy schedules.I thought it was rude they didn't acknowledge my presence.
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May 2023 by Jim Keeling
Nice store but prices are really high!
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May 2023 by Danielle Hall
Nice place with lots of really nice boots and a good selection of other western wear. Very friendly staff, Danielle was very helpful with recommendations of products to take care of my sons new leather boots.
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March 2023 by Denika Wilke
I neeverrr do this but the staff in this store is rude. I was in the store for about 40 min. No one asked if I needed help, no greetings nothing! When I was ready to check out I brought my shoe to the front (not knowing I had to grab the other) the cashier was dry and the first thing she said was “Did I grab the other shoe”. Huh? I didn’t know I was suppose to. Not a good experience will not be going back.
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February 2023 by Lisa Dowell
This store has got to have the rudest employees, no one greeted my husband or myself, these girls that work their are the worst I have ever EXPERIENCED! ( you don't even deserve to be ladies or women!! Unfriendly would be an UNDERSTATEMENT!! We were never asked if we needed any help? And yes, they had at least 6 to 8 people working and NO One Ever Acknowledged Our Presence!! Had my husband not wanted these boots!!!! We would have walked out and never thought twice!! LET ME BE PERFECTLY CLEAR!!! I WILL NEVER SHOP HERE AGAIN, NOR WILL I EVER RECOMMEND THIS STORE TO ANY OF OUR FRIENDS!! To the young lady that was helpful, thank you!! To The other ones!! I strongly suggest you take a course of some type, teaching you the basis of politeness, courteous, and last but not least!! To treat every customer the same REGARDLESS OF THEIR RACE!! PERIOD!!!! If I had read your reviews, before coming to this place! You would have never made one penny from us!! Disgusting to say the LEAST!!
