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February 2024 by Bud L
Out of business
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June 2023 by Rana Price
Awesome job on my ole lady. She looked almost new.Service: Auto detailing
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May 2022 by Lindsey Ashburn
Horrible experience. Made an appointment 2 weeks ago and I dropped my truck off before 8 yesterday, 5-16-22. I had to call them to make sure they knew my truck was there and that it was going to get cleaned…. She then told me it would be done before 6pm…. I said that won’t work and if it cannot be done before 3 don’t even clean it. At 2:45 I called to ask when it’d be done and she said “I totally forgot you needed it done before 3… it’ll be before 6 when they finish.” She then said wait they said they’ll be done in 30 minutes… I went up there to get my truck 45 minutes later (3:40) and they were still working on it. They finally finished it at 4:15. I paid them and left, get home, and the back hatch on my 2015 Tahoe is completely broken. It’s electric and apparently they didn’t know that and we’re forcefully opening and closing it until they completely ruined the motor and hydraulics. I called this morning to tell them about it and the little girl up front said I don’t know what to tell you but here’s the owners name and number and of course he won’t answer the phone. I will NEVER do be back there again and I highly recommend NO ONE use them either.
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March 2022 by robert lawrence
They do good work at a good price.They are friendly and professional.
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October 2021 by Kimberly Ann King
A year ago, I recommended this business ten times over; I can no longer do so. I called on 10/21/2021 to make an appointment, she set me up for 10/26, so the following Tuesday -- okay great. I show up at 8am like the young lady told me to do, and the front door is locked. So I went to go back toward the other side and a woman stuck her head out the door to ask if she can help me. I informed her that I had an 8am appointment and in a very rude tone she goes "you do?" she then tells me that my appointment had been cancelled, but yet I had not been informed. She goes on about how they can try to fit me in but it might not be done when they originally told me (when I set up the appointment). When the car was done, I mentioned that there was still residue from bird poop on my door. The man that worked on my car admitted that he missed it and said he would go back over it when he watched me wipe the residue off. (He never went back over the vehicle btw, the woman rudely informed me that he wouldn’t have done so once the wax was already applied.) By the end of the whole thing and after I addressed that I felt like the service was not done properly (#7 ceramic wax w/wash and vac) the rude woman (come to find out is an owners wife) told me that I was picky and she did not feel like dealing with me. I reached out to Don, who is an owner, and he tried to tell me that if ceramic wax was put on the car then previous bird poop would not wipe off. BINGO - They must not have put ceramic wax on, because his employee watched me wipe it off right after he "finished" my ceramic wax and parked the vehicle. The vehicle should have been cleaned properly and efficiently if they planned on applying the ceramic wax. I would go back and fight about it some more, but it is a lost cause; they will twist it any way to profit them so they do not need to correct their mistakes. Let's not forget to mention, they left scratches and marks on my vehicle that I know were not there prior to my appointment.***So if you are picky enough to actually want your vehicle properly cleaned before ceramic wax is applied, then this is not the detailer for you. Go ahead and save yourself the trouble and frustration, not to mention the $90 for a service that was not done properly.***
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July 2021 by Richard Castillo
2 days and my car received the worst service
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July 2021 by Fabiola Medina
Bad service
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July 2021 by John Thompson
Excellent service
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July 2021 by Bridget S.
Took my car here because 75 for full interior clean you can beat it. Well you get what you pay for. They quoted 2-3 hours we were the first ones in, but it took them 7.5 hours to finish mine. They said they weren't aware of all the dog hair, and that's why it was taking so long. I can understand a little longer maybe an hour but not 4.5 hours over the max quoted time. Then they said well we are short staffed and thats why it's taking longer. The seats were still wet (they put down a trashbag so I could drive out) there was still hair everywhere (granted not as bad as when I came in), the storage pocket on the back of the drivers seat was ripped (I use it frequently so I know it wasn't torn before going in), there was dirt splattered on one of the doors, and finally there was spilled spaghetti on one of the back seats that clearly wasn't even touched. Please don't waste your time or money here. If I could rate it a 0/5 stars I would because this is rediculous!
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June 2021 by Sharon Riggs
They do an awesome job on the mini detail. I had several people ask me if I had a new car. Wax job was phenomenal
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May 2021 by Ken Karr
Working for an entity that spends a lot of time in really muddy places elite detailing has never denied the challenge or ever complained about cleaning one of our vehicles. There's been a few times we have gotten so stuck and everything covered in mud and clay, the mud was slung all over the vehicle and the occupants that have to get back in, so bad that we can hardly see out the windows of the vehicle and you could no longer tell that the interior of the truck was Gray we bring the vehicles to them every time they get them clean unlike others we have used. These guys at Elite Detailing of Jackson have even pressure washed trailers, utility vehicles and four wheeler for us. This business is family owned and operated, they joke with their customers, have.snacks while you wait. All in all they do an excellent job and provide honest fair service along with an enjoyable atmosphere.Services: Auto detailing
