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February 2024 by Jack Long
Vehicle reserved was not available. This location had no other cars to offer in replacement.
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February 2024 by Kandy Holley
They were so helpful and took the time to find the right vehicle for me.
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January 2024 by Molly
Stetson was very professional and courteous. I would recommend!Thanks for great customerservice!
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January 2024 by Chrystal Curry
The Enterprise location on the 45bypass (not the one by the bowling alley) is the best location!!! Everyone is professional and very helpful. Quick and easy process every time I rent from them. I rent from them at least 2-4 times a year and I have zero complaints. All the vehicles are clean and brand new! I never have to worry about getting a run down rental like some places give, enterprise is always on point. I will forever rent from them! They even picked me up from the repair shop and took me to their location to get my rental when someone hit my truck. Thank you Enterprise for being awesome!!!
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January 2024 by Jacquelyn
My experiences with Enterprise Car Rental was AWESOME!!! I would recommend all family and friends to check them out. Great Selection of Cars/ SUV'S. Professional and Courteous Staff.
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January 2024 by Lekeysha Tate Hudson
Great check in & return
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December 2023 by Alice Williams
We always have a wonderful experience with Enterprise!! Any time we go plan on going out of town they are our first call. We have even used their truck rental when moving our son back home from college and also back to college.Always fast and friendly service either in person or on the phone.Will be using them again real soon!
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October 2023 by Hannah Hulen
Great experience, fast service, car was great and exactly as described. Staff were short or super busy on pick up day but still very professional and worked as fast as they could.
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October 2023 by Stephanie Winfrey
Cornellius checked me in and he was very couteous. The gentleman who picked me up was very polite and hospitable. The vehicle I had drove well and I had no trouble at all. Great customer service.
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October 2023 by Barbara Minter
My rental was awsome. I really enjoyed the Nissan Rouge. Customer service was prompt and all smiles
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September 2023 by Ronda Baldwin
There is no better customer service experience than at the Jackson, TN Enterprise branch on the 45 bypass. The employees never fail to greet me by name, know my rental preferences and the "why" behind them, and do whatever they can to make sure the process is seamless and meets my needs and those of the people I will be serving while traveling. With as many vehicles as I rent, there have been a couple of mishaps on the road. They handle these with grace and professionalism every time. They don't just provide rides to and from the store when necessary, but they do it with great attitudes and fun conversation. They all genuinely enjoy their jobs and the people they serve. They have truly made me feel like family, and I see them treating every other customer exactly the same way.
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July 2023 by Gordon Crouse
Got scammed here! I’ve used Enterprise for years at other locations, always experienced honesty- not here unfortunately. I was in a hurry at closing time, and the rep snuck in about 5 insurance coverages I didn’t want or need, without asking. Very dishonest. I’d like an explanation for this.
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July 2023 by Tim Harris
Super friendly staff had me checked in and driving away in only a few minutes. The man who waited on me was the best. He had been promoted and it was his last day in Jackson. He had been promoted as the new manager did Covington. Congratulations to him. He was thorough, friendly and fast. Easy to see why. I did arrive with my license, my confirmation number and proof of insurance in hand and that helps the process too. When I returned my vehicle the process was the same good customer service as pickup.
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July 2023 by Cheryl Conley
Enterprise, at the 45 bypass location, always makes my experience with renting a vehicle as smooth as possible! All of the workers are wonderful, but Alex, one of the managers, stands out above all of the rest. His skills are impeccable to say the least! He’s very courteous and kind during the rental process.
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July 2023 by DeAnna Casteel
I made a reservation with the answering service then arrived at the location to pick up my rental. They couldn't find my reservation because I had come to the wrong location! However, the guys were happy to transfer the reservation to their location and have me in a vehicle in about 15 minutes! Thank you, Enterprise, for your stellar customer care! I'll be back!
