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February 2024 by alberto pineda
I went two days ago to change the oil in my car, and due to misuse they damaged the base of the air filter cover and left the entire engine covered in oil. Without giving me any solution to my damages, I will say that it is a site with bad service. They do harm and are not responsible for the harm they I can easily attach photos of the damage and the oil change bill that increased me $18 in less than two months and just for changing the oil and oil filter on my 2017 Toyota Camry.
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December 2023 by Kinnes Jody
Grease Monkey charged me forty dollars for an oil change, I took my own oil and filter, Jones Chevrolet charges half that and they check your fluids and rotate your tires, they gave me the sticker that tells me when I need to change the oil to put on the wind shield myself, I only use them because I was getting ready to leave town and couldn't schedule an appointment with Jones Chevrolet, I will NEVER use Grease Monkey again
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October 2023 by Ryan McAlister
This place is a joke. Showed up at 5:30, one car being serviced, they refused to service our car and change the oil because they close in 30 mins. They had plenty of time to wrap up the one in front of us and complete ours, but they were too lazy to try with the 4 staff they had on site.Avoid this place like the plague, they don’t want to work, so they don’t get the money.
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October 2023 by tom mize
had somone in bay that didnt seem to have a clue what they were doing. they replaced windshield wiper blades that wasnt a year old, i found one that was still uner hood as i had to put oil in it from the leaking oil plug that i specifcally asked them to replace or put more sealent since it had been leaking did not refill windshield fluid im suprised this place even exist in Jackson Tennessee
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October 2023 by april webb
$80.11 for an oil change. Took it upon themselves to put synthetic oil in my car without asking first. Manager apologized and stated yes they should have asked. Made no difference to my bill. So they just do what they want and you have to pay for it regardless if that is what you even wanted. noted. Been going to this location for YEARE...will not return to a place that rips people off.
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October 2023 by Pam Hamilton
Very professional and checked all filters. Checked tire pressure. Pleasant guys with great work ethic..... Hard to find nowadays.
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September 2023 by DERRICK SHORTER
Watch them please especially if they offer something about your vehicle. I was offered to top off my antifreeze. I check my vehicle the next day and it was still low. I check for leaks and everything. Just be careful.
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August 2023 by Adam Davis
After the associates of this grease monkey forgot to put my coolant cap back on, coolant got under my hood and damaged my led lights and headlights. It has been over a month and I’ve continued to get the run around from this place on being reimbursed for the damage they caused to my vehicle. My brother in law and father both had similar issues with this and other grease monkey locations. Go elsewhere for your car maintenance needs. They’re scammers that try to show you air filters that aren’t yours after you’ve personal replaced, signed and dated yours.Service: Oil change
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August 2023 by Carol Adkisson
Great place to get your engine fluids taken care of and not just at this one. Both Grease Monkeys have a great staff with all the knowledge you need to help keep your vehicle running. Always go to them because they can he trusted.
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July 2023 by Sherrill Belew
Neat system they have and waiting in my truck worked well that day. However, it still says oil change needed so they weren't thorough enough to suit me.
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July 2023 by Joshua Rose
Idk how their service is, every time I go, I end up in a line that never moves.This could mean they are detail oriented, or that they are short of staff. ??
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June 2023 by Amanda Crossett
My Mustang wouldn't start 3 times after the tech was done. It's never had a problem in the past starting. How do you mess a car up with a simple oil change?!? I will NEVER go back to Grease Monkey!
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June 2023 by James Grant
Good fast experience, thank you guys for the service you do.
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June 2023 by Charles Bond
Great service. Total time less than 30 minutes.
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May 2023 by Jake Lancaster
I always have a fantastic experience here at grease konkey. Their staff and mechanics are always helpful and keep me informed about my vehicle. There's never a surprise I have to deal with when I'm under their care. Amazing.Service: Oil change
