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August 2023 by Ryan Kee
Worst company ever!!! They come got there tank that was empty paid my bill I'm full as always and I'm still getting bills just before contacting a lawyer you call them and it's someone that can't speak English
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July 2023 by Tracy Pon
They filled my tank without my permission, didn't apologize or do anything to try to make it right and charged my card without my permission. Horrible experience!
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March 2023 by Victoria Wilson
Worse company ever. We have been waiting since February 1st on a emergency delivery and have called so many times to find why and the delivery driver lied about being here when they never showed up. My aunt has missed work just to be here when they show up on different days! When asking for a supervisors supervisor they say they have no one above them we can speak to! I have kids and we have been without heart and not able to cook on the stove for two weeks! Never again! I don't understand why it's so hard to make a delivery when everyone has Google maps and as someone who had dispatched before I know you all have tracking devices on you trucks so whoever is running the show needs to be looking Into this
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January 2023 by Chelsey Guttery
If I could give this company negative stars, I would. First, we were charged for propane that was already in our tank PRIOR to us buying the property. Secondly, they never did a leak check, as was their "policy." We found a leak and had to order more propane. We requested only 150 gallons to be delivered. Instead, 380 gallons was delivered, which is an additional $1,000. They admitted the mistake but said nothing was to be done about it, and now, I am stuck with a HUGE bill through NO FAULT OF MY OWN.
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January 2023 by Rick M
By far the worst gas company ever asked for an emergency fill they never showed up my entire house froze but they will be hearing from someone in the near future.
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January 2023 by Cheryl Lyons
Did not respond for over a week. Let us run out and then took 3 days to deliver on a emergency ticket. Poor customer service.
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December 2022 by Jimmy Love
A 24 hour emergency fill up with a $300 surcharge turned into 5 days and numerous phone calls pleading for gas. Terrible company, terrible service. I wish we had another option.
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December 2022 by Barry Allen
I don't have to keep up with it. They just come out and fill it up when needed. So far, I have never run out of heat.
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October 2022 by Jamie B.
So far we are on 2 months of trying to get new services. So far the absolute worst customer service experience ever.Sure wish I could get someone who "knows" something to contact me.It is getting pretty cold out
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October 2022 by Jamie Bing
So far we are on 2 months of trying to get new services. So far the absolute worst customer service experience ever.Sure wish I could get someone who "knows" something to contact me.It is getting pretty cold out
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August 2022 by Heather Mora
Easy to sign up online, easy to request and get service, friendly technician, good prices.
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July 2022 by Sunflower Paisley
I have been an Amerigas customer for many years. They provide excellent service.
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March 2022 by Daniel & Vicki Collins
Easy to order though I miss talking to people I know on the phone. Delivered in their window of delivery which is good and we appreciate that. Invoice showed up quickly.
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January 2022 by Chris Cook
Easy ordering and quick delivery.
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November 2021 by Linda Bomes
We had to have our rinnai tankless hot water system taken off our foundation due to work being done, water is heated by propane, when it came time to put it back on Amerigas came out and did a safety check...for 276.34...yeeaaahhh...I can see 81.00 for safety assurance check, it didn't even take 10 minutes to perform, now mind you , being charged 81.00 for the tech to do the safety check, involving he has to perform whatever he does to do this for that price...then we were charged 108.00 labor plus state sales tax of 7.56 and county sales tax of 2.97 for the tech to perform the safety check. hhmmm...on top of that 69.99 for dispatch service plus state sales tax of 4.90 and county sales tax of 1.92 ..hhmmmm... We were charged all this for one less than 10 minute service, I wish i got 69.99 for every dispatch I had to send out for fire calls, that sure would have beaten my hourly rate...how many people actually look at their receipts to see what they are charged, I do and I question when things aren't right...